Andy Tay
Andy Tay at McGovern Honda of Boston

Andy Tay

Service Advisor

McGovern Honda of Boston

100 Broadway
Everett, MA 02149

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4.8
129 Reviews
4.8

129 Reviews

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129 Reviews of Andy Tay

September 04, 2026

Dealership Rating
Employee Rating

Always pleasant in greeting and timely in getting vehicle in for service. Clear with findings, service needed and cost of service. More

by snee996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Jonathon Cung, Jennifer Pena-Roldan , Don't remember the gentleman's name, unfortunately, who helped me on my visit but he was professional, clear and as timely as could be.

Sep 08, 2026

McGovern Honda of Boston responded

We truly appreciate your feedback! It's great to know you felt informed and comfortable throughout the process. Thank you for choosing McGovern Honda! See you next time!

August 25, 2026

Dealership Rating
Employee Rating

NEVER EVER TAKE YOUR CAR HERE! I took my car here for a simple, routine oil change, and two days later my dashboard lit up with a critical "Low Engine Oil Pressure — Stop Engine More

by Najlae Bou
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Aug 27, 2026

McGovern Honda of Boston responded

Thank you for your feedback, Najlae. We take concerns like this seriously; however, we respectfully disagree with the conclusion that our service caused the warning or damaged your vehicle without first completing a proper diagnosis. Our technicians follow established procedures and quality checks when performing routine maintenance. We stand behind our work and would welcome the opportunity to inspect the vehicle and review the situation directly with you.

August 23, 2026

Dealership Rating
Employee Rating

The staff is Very attentive and professional, especially Eli And Andy. Thanks for such a excelente service. More

by amaya63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

McGovern Honda of Boston responded

Thank you for sharing your awesome review! We will be sure to share this feedback with Eli and Andy. See you next time at McGovern Honda!

July 17, 2026

Dealership Rating
Employee Rating

Super comfy waiting area. Didn’t have a super long wait to have my service completed. More

by Ajvicente2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin

Jul 17, 2026

McGovern Honda of Boston responded

We're delighted we could deliver an excellent experience here at McGovern Honda. See you next time!

July 14, 2026

Dealership Rating
Employee Rating

Excellent service once again. Lounge area great. Austin kept me informed and if my car needed any other service. More

by louisspera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

McGovern Honda of Boston responded

We appreciate your kind feedback! We're glad Austin provided such excellent service at McGovern Honda. Safe travels!

July 03, 2026

Dealership Rating
Employee Rating

Not good customer service. I have to ask when will be done after i added few service that the car needed. More

by milkamartinez
Recommend Dealer
No
Jul 09, 2026

McGovern Honda of Boston responded

Thank you for your feedback. We're sorry to hear your experience didn't meet your expectations. Clear communication and keeping our customers updated throughout the service process are priorities for us. We appreciate your comments and will use them to help improve our communication and overall customer experience.

June 26, 2026

Dealership Rating
Employee Rating

Dealership is professionally managed. All repairs are done quickly and professionally. However, sometimes the cost of repairs is high. More

by joedots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor , Matthew

Jun 26, 2026

McGovern Honda of Boston responded

We appreciate your feedback regarding our professional service and quick repair work! We also understand your concern about pricing. If you’d like to discuss our rates further, please feel free to reach out. Thank you, -McGovern Honda

June 26, 2026

Dealership Rating
Employee Rating

My car was taken in right on schedule, and they finished it up before they promised it, I was not planning to stay, but when they told me it will be done in about an hour, they were right on, looking forwar More

by Crandallscastles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

McGovern Honda of Boston responded

We're happy to hear things went smoothly and ahead of schedule! Thanks for choosing McGovern Honda and we'll see you at your next appointment!

June 19, 2026

Dealership Rating
Employee Rating

McGovern Honda was great to deal with. The scheduler was efficient and the check-in rep, Andy, was awesome. He kept me informed of all steps while my car was being serviced and was very More

by Maggie'sCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

McGovern Honda of Boston responded

We couldn’t be happier to hear this wonderful feedback about Andy and the team, Maggie! Thank you for choosing McGovern Honda and for sharing your experience.

June 15, 2026

Dealership Rating
Employee Rating

Professional, Hardworking, Dedicated, Compassionate, Proper, Successful, Family owned, Goal Oriented, Trade in Value, convenient, Speedy! Thank you Honda Cars of Boston for everything you do for the Cit More

by Kristenrenee617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

McGovern Honda of Boston responded

Thank you for sharing your stellar review, Kristen! It's wonderful to hear that you had a professional and convenient experience with our team. Your kind words mean the world to us, and we are grateful for your support. Please reach out if we can be of service in the future! - The McGovern Honda Team

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