Stephen Bruneau
Stephen Bruneau at Frisco Chrysler Dodge Jeep Ram
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Stephen Bruneau

New Car Director

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.7
77 Reviews

Languages Spoken

English English

4.7

77 Reviews

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77 Reviews of Stephen Bruneau

June 20, 2024

Dealership Rating
Employee Rating

I came into the dealership looking to buy an EV. Vehicle was not at the dealership, sales man said they will call me when it comes in. Three weeks later it arrived. Never received a call. I came in More

by Used Car Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stevan Garza, David Ogbe, Drew Lippincott, Ozzy Mamoor , Ravi (never calls back)

Jun 22, 2024

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate you taking the time to leave this review for us. At Frisco Chrysler Dodge Jeep Ram, we pride ourselves on providing top-notch service and I would like to address your feedback regarding the price of an electric vehicle, as well as the level of customer service and communication that you received from our Sales Team. Can you please reach out to me at your earliest convenience? Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

Jun 23, 2024

Used Car Customer responded

Follow up: Attempted to contact Aaron via email and phone. I was hung up on multiple times by associates who answered the phone when I asked for Aaron. Sent an email to Aaron, no response. In addition, phone extension does not work. I still stand by my review.

June 17, 2024

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Everyone was so nice and easy to work with! The whole process was quick too! More

by katlinholley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Lippincott

Jun 17, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback regarding your recent experience with Frisco Chrysler Dodge Jeep Ram. We appreciate your recognition of our team's efforts in ensuring a smooth process.

June 10, 2024

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They completed my truck service recall faster than expected and also went ahead and changed my oil! More

by oshodita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with the service recall and oil change on your truck at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback and are glad we could service your vehicle efficiently.

June 06, 2024

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Frisco Dodge is number one in my book I was in and out like in a convenience store. The salesman was knowledgeable and the finance was number one thank you. More

by mlws671@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stevan Garza

Jun 07, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with the sales and finance teams at Frisco Chrysler Dodge Jeep Ram. We are glad to hear that your visit was efficient and informative. Please think of us again in the future.

June 01, 2024

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Just got our second Jeep Rubicon from Frisco Jeep. They make the whole process so easy, no pressure and no hassle. Our salesman, Drew has great insight and knowledge of all the Jeep products. More

by Rick L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2024

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback on the easy process and no-pressure environment at Frisco Chrysler Dodge Jeep Ram. It's great to hear that our team provided valuable insights on Jeep products during your visit. Thank you for choosing us again for your Jeep Rubicon purchase.

May 30, 2024

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I also can depend on fast service when I'm getting an oil change. It also helps they have free WiFi ♥️ More

by lashune.brent0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing Frisco Chrysler Dodge Jeep Ram's quick oil change service and our amenities. We're glad the free WiFi added to your positive experience.

May 28, 2024

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Employee Rating

Gene Aloi helped us purchase my 2024 Jeep Grand Cherokee L. He worked with us over the phone all day while helping other customers to come to a deal that we could agree upon. After driving three hours to th More

by caitalanamorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Black , Aaron Komon, Gene Aloi

Jun 09, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram, especially regarding the easy paperwork process for your 2024 Jeep Grand Cherokee L. We're glad that our team could assist effectively and ensure a seamless transaction.

May 26, 2024

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Very helpful in getting me in a vehicle that meets my needs. Friendly sales representative. More

by jdhn33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. We're glad our team could assist in finding the right vehicle for you.

May 26, 2024

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Employee Rating

They took the time on a busy Memorial holiday to find me the right Jeep Rubicon for me! More

by krdetweiler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn & Wes

May 26, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram for your Jeep Rubicon purchase. We appreciate your patience during the busy holiday and are pleased we could assist in finding the right vehicle for you. If any further assistance is needed, feel free to contact us.

May 20, 2024

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Employee Rating

Steve was my main contact there and he did a fabulous job of explaining all the details regarding our transaction. My whole experience there was very positive and efficient. More

by pattykl54
Recommend Dealer
Yes

Other Employees Tagged: David Ogbe

May 29, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback about your transaction at Frisco Chrysler Dodge Jeep Ram. It's great to know that our team provided clear explanations and an efficient experience. Your satisfaction is important to us.

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