Stephen Berkowitz
Stephen Berkowitz at Lexus of Orange County
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Stephen Berkowitz

Sales Manager

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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4.6
220 Reviews
4.6

220 Reviews

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220 Reviews of Stephen Berkowitz

October 18, 2023

Dealership Rating
Employee Rating

Terrible dealer. ..makes a second attempt to reach out to me only to repeat the same garbage making it seem your cat is not worth what th internet says they are lying. More

by Steveboy2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 20, 2023

Lexus of Orange County responded

We're sad to read about your experience. We strive for transparency and honesty in all of our dealings, so it's concerning to see we've left the wrong impression. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. David Lewis - General Manager - davidlewis@lexusorangecounty.com

Oct 20, 2023

Steveboy2004 responded

Your sales manager is scaming people from alot of money..he is offering me 20k for my trade when my car has been valued as high as 28k. This is ridiculous they took all that time and knew about my situation with buying 2 cars from presitige lexus and 3 from prestige toyota and also selling my truck very cheap for 39k to you guys last year and get the lowest offer ive seen on the market from over 100 dealers which is insane.my car retails at 28k and he is saying 20k that's wild..the tires are great I just paid 1500 for brakes and rotors from you guys and all services done..why 8k less then market but sell me your truck in terrible condition for over retail. That's wild

Oct 21, 2023

Lexus of Orange County responded

Steve, Your truck was sold to us and you were given the best value for it based off the tools and software available to us. We feel as though we offered a fair number despite what you believe others would pay. We wish you the best moving forward.

Oct 21, 2023

Steveboy2004 responded

I can post all my recipets public and show how much you people are scammers...cars worth 28k you offered 20k..your crooks...shame on you...your company has no integrity ..i will go public and show the value and sale and show the world how much your scammers

September 06, 2023

Dealership Rating
Employee Rating

Very professional and easy process. I got exactly what I was looking for with no hassles More

by cpotter342
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adrian Galeas

Sep 07, 2023

Lexus of Orange County responded

Thank you for taking the time to share your thoughts on working with our team and congratulations on your new vehicle! We're glad to hear we delivered such a great experience! Best Regards, David Lewis General Manager

August 31, 2023

Dealership Rating
Employee Rating

I had a great experience working with the helpful team at Lexus of Orange County More

by bayleep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Galeas

Sep 01, 2023

Lexus of Orange County responded

We're pleased to see you had a great experience while visiting. Until next time, enjoy the road ahead!

August 16, 2023

Dealership Rating
Employee Rating

The manager contacted me three weeks after purchasing my car regarding the check my bank sent, which was sent to the wrong location.Seeing as that communication being between my bank and the dealership/sale More

by Katijahwoodley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 18, 2023

Lexus of Orange County responded

It’s unfortunate to learn about the events that transpired after the purchase of your vehicle. Our records indicate that your bank sent the check to the wrong location because you arranged for the financing to be carried out through an outside establishment and in this instance, the customer is responsible for ensuring the dealership receives payment. Unfortunately, we cannot process the title and registration for vehicles that have not been paid for. If you wish to discuss this further, please contact me directly. Stephen Berkowitz 845-589-5424 Sales Manager

August 13, 2023

Dealership Rating
Employee Rating

Very pleasant to deal with. Helpful, knowledgeable and willing to do what’s necessary to close the deal. More

by Sheryl.kam10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

Aug 14, 2023

Lexus of Orange County responded

It's a pleasure to provide top-notch service to our valued customers. Thanks for choosing Lexus of Orange County. Come back again soon!

August 13, 2023

Dealership Rating
Employee Rating

Very efficient n professional answered every question with clarity Melissa was so easy to work with More

by angelamur67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

Aug 14, 2023

Lexus of Orange County responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

August 05, 2023

Dealership Rating
Employee Rating

The whole process of buying a used car was seamless, easy and quick. The sales and finance people took care of everything and were knowledgeable and helpful. More

by bgray83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcial Mendoza

Aug 08, 2023

Lexus of Orange County responded

We're pleased to see your car buying experience was easy, quick and seamless. Come visit us again soon!

July 19, 2023

Dealership Rating
Employee Rating

Drove a 350L, loved it… But another salesman was taking a deposit on it as I was deciding on it. I wanted an L and inventory was not abundant , not in same price range. Ended up buying a regular RX350 whi More

by giapet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Galeas, Mike Jaloudi

Jul 20, 2023

Lexus of Orange County responded

Thank you for your overall positive review! We are happy to hear that our team provided you with an easy experience, and we hope to earn a fifth star on your next visit. Enjoy your RX350 and come again soon!

July 18, 2023

Dealership Rating
Employee Rating

Having dealt with Lexus in the mid 90's their style has changed significantly. I felt impressed then, but less so now More

by 19jjmt38
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz

Jul 19, 2023

Lexus of Orange County responded

Thank you for your overall positive review! Your business is important to us, and we hope to earn a fifth star on your next visit. Travel safe and come again down the road!

July 18, 2023

Dealership Rating
Employee Rating

It was a tedious process, my sales person help me through the process Love it More

by revaughn47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Jean

Jul 19, 2023

Lexus of Orange County responded

It is wonderful to hear that our team could help you through the process. It is our pleasure at Lexus of Orange County to provide as much comfort to our customers as possible. Thank you for five stars. Come again soon!

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