Stephen Albanese
Stephen Albanese at Liberty Subaru
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Stephen Albanese

Service Advisor

Liberty Subaru

55 Kinderkamack Rd
Emerson, NJ 07630

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4.6
48 Reviews
4.6

48 Reviews

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48 Reviews of Stephen Albanese

October 20, 2024

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Employee Rating

Our experience at Liberty Subaru was excellent and at another level compared to other dealerships. We are thrilled with our car and we would recommend LS to anyone within earshot. Thank you for everythin More

by Lisa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Rovelli

Oct 31, 2024

Liberty Subaru responded

Lisa, thank you for your kind words! We're happy Dan could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 15, 2024

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Employee Rating

This was my fourth car from Liberty. Anthony was the best salesperson that I have dealt with to date. My first conversation with him was to gather information about the various pre-own More

by Thomas Coumbe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cirillo

Aug 07, 2024

Liberty Subaru responded

Thomas Coumbe, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and hear that Stephen and Anthony provided you with another smooth experience. We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2024

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Employee Rating

Excellence is best defined by the final products and services masterly managed by their ownership More

by Lgaldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 29, 2024

Liberty Subaru responded

Lgaldo, thank you for your kind words! We're happy our Liberty Subaru team could help. We hope you continue to choose us for all your automotive needs! Take care!

Jun 29, 2024

Lgaldo responded

Our pleasure to continue to be very happy customers! Thanks again to the entire staff who are very professional and knowledgeable.

June 23, 2024

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We have been buying our cars from Jeff Wangerin and Liberty Subaru for the past 27 years. They are a very reliable dealership and Jeff is a terrific salesperson. He is always knowledgeable and steers u More

by Joan &Marty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Portee, Jeff Wangerin , Alex in technology.

Jun 25, 2024

Liberty Subaru responded

Joan &marty, thank you for your review and rating. We're so delighted to hear that Jeff has continued to deliver great car-buying experiences to you both for nearly three decades. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels, and thank you for being a returning customer!

Jun 25, 2024

Joan &Marty responded

You are very welcome!!

April 15, 2024

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This is our 4th Subaru Outback, we obviously love it, & we must also mention how pleased we have been with the service over the years & the professionalism of the overall Staff. We were clients of Tom Quin More

by magdocktor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Portee, Daniel Rovelli, Jeremy Vasquez, Chris Milholen , Bob Osterlof, Tom Quinn

Apr 28, 2024

Liberty Subaru responded

Magdocktor, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and hear about you recent experience! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 10, 2024

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Employee Rating

Disappointed with the service department at Liberty. My appointment was for a oil change and rotation, but it took two hours to even get seen by a technician. Once they looked at my car, they told me my More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Osterlof

Apr 29, 2024

Liberty Subaru responded

Hello, Tom...thank you for taking the time to leave comments about your experience at Liberty Subaru. Positive or negative, feedback is how we continue to improve! Unfortunately, there are a lot of people named "Tom" in our system...without knowing which one you are, I'm unable to dig more into your experience to figure out where we might have dropped the ball. I see that you tagged Bob Osterlof as the person that you worked with...Bob retired over a year ago, so maybe this wasn't a recent experience? Again, no way for me to tell based on the information provided, but I would love to connect and see where we could have done better. Please reach out at your convenience!

November 07, 2023

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Employee Rating

My husband called the dealership today in the am and spoke to Anthony about a Outback he saw online that he was aware I wanted. Anthony told him it was on the lot & available. We arrived at 12noon. Anth More

by acosta65carmen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Alexander , Anthony Cirillo

April 28, 2023

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Best customer service and best salesman Dan Rovelli. We're purchasing our third Subaru vehicle from Liberty Subaru. Overall great place for service and purchase / lease vehicles. More

by op927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Bontemps, Daniel Rovelli, Ryan Alexander , Bob Osterlof

March 14, 2023

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Shopping for a car was made an absolute pleasure because of Brie Marks. She was patient, kind and very upbeat. I didn’t feel any “car salesman pressure”. Her supervisor Dan was also terrific. I was there fo More

by Jo Ann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Cohen , Brie Marks, Bob Osterlof

Mar 17, 2023

Liberty Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to be in consideration, Jo Ann. Thank you for detailing what stood out during your experience with Brie and our team! It's important to our staff that we deliver quality service for every customer, so it's great to know your visit was no exception. We hope to be of service to you again, take care!

January 16, 2023

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Employee Rating

Transparent, honest, pleasurable experience. Dan Rovelli gave me full purchase details over the phone, including all additional charges. Fair price in today's market. Smooth paperwork. No pushy More

by Reg96name
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2023

Liberty Subaru responded

Reg96name, thank you for your kind review! It's delightful to hear you had such a smooth and seamless experience with Dan and our team members! We strive to provide each and every customer with an exceptional experience! As such, reviews like yours help us to continually improve! We look forward to seeing you again, take care!

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