Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 72

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
731 Reviews
4.9

731 Reviews

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731 Reviews of Stephanie Spangler

February 14, 2024

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Employee Rating

totally appreciate Stephanie she is the BEST and represents your brand superbly totally professional and always a can do attitude More

by JOHN@SECONDST.COM
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 14, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 13, 2024

Dealership Rating
Employee Rating

I drive 40 minutes to Southern Ford from Virginia Beach due to the excellent service. More

by MiraLou
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 14, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 13, 2024

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Employee Rating

My F150 died and I had it towed to Southern on a Thursday night. It was diagnosed on Friday. Part ordered and fixed on Monday. More

by RSUSTELLO
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 14, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 10, 2024

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Employee Rating

Stephanie always takes care of me and my daughter when we have service appointments. She is the best service adviser I have ever had at any dealer. More

by SUFFOLKSCHATZELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

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Employee Rating

As always it is easy to get in and I never have to worry about my car being taken care of. Everyone is so friendly and helpful. More

by alexusd.barbour
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 13, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 08, 2024

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Employee Rating

Wonderful GM in Patrick George…best in the industry…kind, professions, accomplished leader. Service department team did a wonderful job on our car servicing it…with a car wash to complete our servicing! Step More

by nancy.ennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick George

Feb 08, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 08, 2024

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Employee Rating

Excellent customer service. Jon was very professional and helpful in assisting with the repair of my vehicle and keeping me informed during the process. More

by jthornburg85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

Feb 08, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

Dealership Rating
Employee Rating

Everyone I came into contact with indicated to me that they were top notches in their respective fields. More

by BWFS341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 06, 2024

Dealership Rating
Employee Rating

Stephanie kept me well informed throughout the repair process All issues were fully addressed to full satisfaction More

by babson1973
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 07, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 06, 2024

Dealership Rating
Employee Rating

Bit of a hiccup with having to delay the repair due to a broken part, but it isn't fair to blame something like that on the people at Southern Ford. Stuff like that happens. The car was fixed up nicely, and More

by gatorkip54
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 07, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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