Stephanie Seffers
Stephanie Seffers at Gallatin Ford

Stephanie Seffers

Service Advisor

Gallatin Ford

1394 Nashville Pike
Gallatin, TN 37066

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4.9
29 Reviews

Dealership Experience

2 yrs, 7 mos

4.9

29 Reviews

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29 Reviews of Stephanie Seffers

September 28, 2025

Dealership Rating
Employee Rating

Have taken my Ford F150 to this dealer since moving here in 2015. Always excellent service, communication, and friendly service reps. More

by elainem1821
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Cobble , Chris Deweese

Sep 30, 2025

Gallatin Ford responded

Thank you for your loyal business and for choosing Gallatin Ford since 2015! It's great to hear that you've consistently received excellent service from our team. We look forward to serving you and your Ford F-150 for many more miles down the road!

September 19, 2025

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The service department at Gallatin Ford exceeded my expectations. From the moment I arrived, I was greeted warmly and treated with professionalism. The technicians provided clear explanations, timely u More

by frankm
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Recommend Dealer
Yes
Sep 19, 2025

Gallatin Ford responded

Frank, we're so glad to hear our team made your experience a smooth one! Thank you for choosing Gallatin Ford and for sharing your feedback. Drive safely!

September 11, 2025

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Jessica got my truck in for service the next morning and kept me informed as to it’s progress. Great customer service! More

by gpoland0753
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Cobble, Lauren O'neal

Sep 12, 2025

Gallatin Ford responded

We are so happy Rebecca provided great communication throughout your visit and helped keep you informed and updated! Thanks for choosing Gallatin Ford, we hope to see you back next time!

September 01, 2025

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They are lacking on service advisors and took over 10 minutes to acknowledge my presence .they have these people call me all the time to come back and get service I did and this is how I was treated. It More

by dcrand3398
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: TJ Pardue , Danny Barker Jr.

Sep 02, 2025

Gallatin Ford responded

I'm sorry to hear about your experience with our service team. We strive for prompt and attentive customer care, so it's disappointing to learn we fell short during your visit. Your feedback is important, and we'd like the opportunity to make things right if you decide to return in the future. Please feel free to reach out anytime with any questions or concerns Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

August 25, 2025

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Great service, made my recall repair a priority which meant a lot. Thank you so much Stephanie and the parts manager for making this happen! More

by Toydawgz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Parts Dept Manager, Mr King?

Aug 26, 2025

Gallatin Ford responded

Thank you for sharing your feedback about Stephanie, our parts manager, and the rest of our service team. We appreciate you putting your trust in Gallatin Ford and hope to see you again down the road. Safe travels!

August 22, 2025

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Excellent customer service very nice people would not take my vehicle any place else, and they take pride in their work More

by RE
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Recommend Dealer
Yes
Aug 25, 2025

Gallatin Ford responded

Thank you for your kind words! We're pleased to hear you're impressed by our customer service team. We look forward to serving you again in the future! Have a great day! - Gallatin Ford

August 18, 2025

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Jessica does a fantastic job with all the my auto needs. She worked with the insurance company More

by Covington
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Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue, Jessica Cobble, Lauren O'neal , Danny Barker Jr.

Aug 21, 2025

Gallatin Ford responded

Covington, thank you for trusting Jessica and Gallatin Ford with your business!

August 03, 2025

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The dealership was great with the time management of getting my vehicle in to be serviced and out in a time manner. More

by the4laws
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Recommend Dealer
Yes
Aug 06, 2025

Gallatin Ford responded

Thank you for sharing your feedback with us! We’re pleased we were able to assist you promptly and efficiently. We hope to see you again down the road at Gallatin Ford! Safe travels!

July 30, 2025

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They keep you informed while doing service if they spot problems, and I love their pickup and delivery service. I'm 93 and have trouble getting out and around except when necessary. More

by irmaheimberger841
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Recommend Dealer
Yes
Jul 31, 2025

Gallatin Ford responded

We are thrilled to know our pick-up and delivery service is so helpful to you! Thank you for choosing Gallatin Ford, we wish you safe travels ahead.

July 29, 2025

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The work was done in a timely and professional manner. Was. The ladies at the desk were professional and focused. Was glad to see TJ back More

by Wmpruitt49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue, Jessica Cobble

Jul 30, 2025

Gallatin Ford responded

Thank you for choosing Gallatin Ford and for sharing your feedback about our team! See you next time!

1

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