Stephanie Pineyro-Martin

Great experience at Echo Park Duluth. Martin in sales was great, walking me through all the truck features and reviewing all of my warranty options, as the truck was about to come out of Martin in sales was great, walking me through all the truck features and reviewing all of my warranty options, as the truck was about to come out of mfg warranty. Stephanie at the front was also so nice and extremely helpful in processing my actual purchase transaction. Thanks guys, car was a hit! More

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I appreciated the transparency and straightforward approach. Stephanie and Oscar provided excellent information and service. This dealership eliminated that old school pressure of buying a car. I full approach. Stephanie and Oscar provided excellent information and service. This dealership eliminated that old school pressure of buying a car. I fully recommend Echopark. More

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I want to express my appreciation for the outstanding customer service with Oscar my sales rep and Ms Stephanie I received during my recent visit to EchoPark Duluth. I was impressed by the professionali customer service with Oscar my sales rep and Ms Stephanie I received during my recent visit to EchoPark Duluth. I was impressed by the professionalism, attention to detail, I’m grateful for the experience. I look forward to working with you again in the future. P.Martin More

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Experience was excellent, sales process was simple and strait forward, Everyone one I called was plesant and helpful. The deliver experience at the dealship was five stars. BUT, I bought the car online strait forward, Everyone one I called was plesant and helpful. The deliver experience at the dealship was five stars. BUT, I bought the car online which was simple and easy, BUT, I was expecting two key fobs and it was not disclosed that there was only one. A key fob on my car is $1500 plus $250 programing fee. Ouch. AND, there was no empathy for what I thought was a standard expectation, and I now need to pay up for a new key fob. Ugh. Other than that, all good and highly recommend. More

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Kevin was Awesome! ! Very kind and patient This is my second car i have purchased here. Highly recommended ! Very kind and patient This is my second car i have purchased here. Highly recommended More

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I was not pleased in any way with this dealership and I would not recommend them to anyone interested in buying a used vehicle. would not recommend them to anyone interested in buying a used vehicle. More

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I had been looking for a 2017 Kia cadenza for 4 weeks. I was about to drive down to FL this weekend to buy one that was the “best deal” I was able to find when I did one last search and found one they ha I was about to drive down to FL this weekend to buy one that was the “best deal” I was able to find when I did one last search and found one they had posted in the last 24-48 hours. The listing price was so low, I put a $500 deposit (non-refundable, big risk, I know ) down at 9pm to reserve it. The carfax showed it had great records of maintenance and had only 33,000 miles on it. I drove up the next day to test drive. Pulling in, the lot is well maintained with lots of cars that are clean on the outside and it was pleasant looking. Walking inside the dealership, it was a large and spacious room with plenty of seating for customers and it had a very nice and welcoming feeling. Emanuel (sp*) was my sales agent and he was great. I didn’t feel any pressure to buy and he answered all my questions with a good level of confidence. He guided me on a test drive that let me check it out. The only downside was that we didn’t take it on the highway. But we got up to about 60mph at points and the car handled well. Outside of some minor paint imperfections. The car was in fantastic shape. Upon further inspection, the passenger rear view mirror had a cracked plastic guard for the turn signal and the driver side door handle button was missing and not operable. They ended up making a deal with me that satisfied all my concerns and never once made it seem like anything negative I said about the car (which there was only those two) was unreasonable. We then proceeded with the sale. I was then introduced to Stephanie who talked to me about the money aspect. She was most definitely their “seller”. She gave me a quote sheet that included all of their warranties and she was VERY convincing on why I should get them. She explained them throughly and professionally. To be honest. Their warranties are fantastic and the only reason I didn’t get them was because it was out of my budget to include them. Stephanie is a tough seller and she worked every angle to try to convince me. But when I told her I just couldn’t do it, there was no more pressure. Much respect to her. I was in and out in roughly 1.5 - 2 hours and it was more like I was dealing with friends I haven’t talked to in a long time versus sellers who are trying to rip you off. I’ve only bought 3 cars before this and this was most definitely the best experience I’ve ever had. When I’m ready for a new car, I will definitely be checking with them first instead of wasting time researching on auto trader etc. I definitely would recommend them to anyone looking for a car. More

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Great deal. Won’t deal. Price is the price then add more. People are very nice and professional Won’t deal. Price is the price then add more. People are very nice and professional More

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Robert was my salesman , wonderful, knowledgeable, straightforward with pricing, not pushy at all. Also he is very patient. Thank you Robert for making my buying experience wonderful. straightforward with pricing, not pushy at all. Also he is very patient. Thank you Robert for making my buying experience wonderful. More

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excellent car, buying experience, probably the best. Kevin Shaw was very calm, helpful, considerate and patient. we did not feel pushed. good waiting experience as well with two young kids. Kevin Shaw was very calm, helpful, considerate and patient. we did not feel pushed. good waiting experience as well with two young kids. More

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