Stephanie Lugo

The experience at Brandon Honda was wonderful. The staff was friendly, kind and so easy to work with! Especially Stephanie and Edwin. Highly recommend and would definitely return in the future! The staff was friendly, kind and so easy to work with! Especially Stephanie and Edwin. Highly recommend and would definitely return in the future! More

by julielara Verified Customer Verified Customer

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My experience at Brandon Honda was exceptional. I worked with Stephanie Lugo and she was the best. She knows her stuff and kept me informed every step of the way. I would highly recommend Stephanie I worked with Stephanie Lugo and she was the best. She knows her stuff and kept me informed every step of the way. I would highly recommend Stephanie and Brandon Honda for your next vehicle. You will not be disappointed! More

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The experience at Brandon Honda was great. From the sales person ( Stephanie Lugo) to the sales manager. I will definitely come back for my next car. From the sales person ( Stephanie Lugo) to the sales manager. I will definitely come back for my next car. More

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A horrible experience turned into a good one. At first my car buying experience was horrible but once the General Manager stepped in and showed compassion and turned my experience into something At first my car buying experience was horrible but once the General Manager stepped in and showed compassion and turned my experience into something memorable. More

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Excellent service by the provider at the brandon location. Really helpful and get it done very quickly. location. Really helpful and get it done very quickly. More

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Could not make a deal. They kept telling me my auto 8 score was 550 but I went home and paid Experian to get it and all of my other scores as well and they are all over 620 They kept telling me my auto 8 score was 550 but I went home and paid Experian to get it and all of my other scores as well and they are all over 620. I even went to a different honda dealer who ran my scores who came back with different numbers I did but I didn't buy from them either because they ended up selling the car I was there to buy. They also kept telling I have to trade in my other car to buy from them with at least 15000 down because I still owe on the other car but I told them right up front I was not trading in my other car but that didn't matter to them they said I had no choice if I wanted to buy the new car from them. I was treated unfair because I'm a 1099 worker. they also lied to my son he came in they told him they can make it work with 2000 down and he can get the 2019 civic he wanted he goes back the next day with the money and they tell him he can't have the car unless he now puts 6000 down and they show him another car that just came on the lot that day that the mechanics didn't even look at and had a sticker on it that said not for sale it was a 2017 civic and smelled really bad the steering wheel was sticky and torn and the seats looked like someone had spilled white paint or something all over the car seats and it drove like crap noises coming from everywhere so my son went to another dealer and bought a civic 2017 and he didn't feel like he was being judged by the way he looks or his credit score which was way worse then mine. So if your credit score is not over 800 in fico and auto8 and your a 1099 worker I wouldn't buy from here even if it was your dream car. NOW if then can make the numbers work for me my way then I might change my mind and my review More

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I had a great experience. I got a great deal and I would recommend them to my friends& family. recommend them to my friends& family. More

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Stephanie lugo was awesome very nice and helpful, great dealership in general! Brandon Williams also helped find the car best for me dealership in general! Brandon Williams also helped find the car best for me More

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Stephanie Lugo greeted us outside, as my wife was looking to test drive a few similar models before making her final decision. We left that same afternoon with a beautiful new Honda! Stephanie made the exper to test drive a few similar models before making her final decision. We left that same afternoon with a beautiful new Honda! Stephanie made the experience so easy! The last thing she shared with us was her cell number to call with any questions or concerns. That piece of customer service was brilliant, as I texted her later myself and she found the most perfect Toyota upgrade for me! She spent an entire day, personally retrieving my Toyota from a sister dealership, and stayed late to finalize paperwork on my schedule. My wife and I had miserable experiences with dealerships in the past, but Stephanie Lugo was a breath of fresh air! We love our new vehicles and will definitely go to Stephanie if we ever decide to trade in again. More

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Stephanie is very knowledgeable and did her best to help us. Thanks you all Stephanie. us. Thanks you all Stephanie. More

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