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Stephanie Jones
Stephanie Jones at Toyota of Scranton
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Stephanie Jones

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.7
455 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

10 yrs, 6 mos

4.7

455 Reviews

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455 Reviews of Stephanie Jones

March 25, 2025

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Employee Rating

I often hope you can be trusted when you tell me of things needed to be done when I bring my vehicle to you for service More

by SUFIMO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 26, 2025

Toyota of Scranton responded

SUFIMO, Thank you for your review and for trusting us with your vehicle’s care. We understand how important it is to feel confident in the recommendations you receive, and we’re committed to building that trust with every visit. If you ever have questions about a suggested service, please don’t hesitate to ask — we’re always happy to walk you through the details. Your peace of mind matters to us, and we appreciate the opportunity to continue earning your trust. Warm regards, The Service Team Toyota of Scranton

March 22, 2025

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This dealership consistently does great work and treats their customers extremely well. The dealership is a comfortable place to wait. More

by valsma
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 30, 2025

Toyota of Scranton responded

valsma, Thank you so much for your kind words! We're proud to hear that you've consistently received great service and felt well taken care of by our team. It's also wonderful to know you find our dealership a comfortable place to wait — that means a lot to us. We truly appreciate your continued support! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 16, 2025

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John Great guy Good Job Will go back to him any time Great service advisor More

by MAGNETIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins

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Mar 16, 2025

Toyota of Scranton responded

MAGNETIMAN, Thank you for your kind words! We’re thrilled to hear that John provided you with great service. We’ll be sure to share your feedback with him. We appreciate your support and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

March 14, 2025

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I am always impressed by and appreciative of the service and my overall experience at Toyota of Scranton. More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirkpatrick

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Mar 15, 2025

Toyota of Scranton responded

Hi Dave, Thank you for your kind words! We’re thrilled to hear that you consistently have a great experience with us. Your support means a lot, and we look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

March 13, 2025

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Employee Rating

Jon was incredible to work with! I would highly recommend him and Toyota of Scranton to anyone! More

by CADIEJN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins, Ashley Ochwat

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Mar 14, 2025

Toyota of Scranton responded

CAKIEJN99, Thank you for your kind words! We're thrilled to hear that Jon provided you with an incredible experience. Your recommendation means the world to us, and we truly appreciate your support. If there's anything else we can do for you, don't hesitate to reach out. Enjoy your vehicle! Warm regards, The Service Team Toyota of Scranton

March 05, 2025

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Employee Rating

Fantastic service from Stephanie and everyone at Toyota of Scranton. Prompt and attentive. Great experience. More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirkpatrick

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Mar 05, 2025

Toyota of Scranton responded

Hi Dave, Thank you for the fantastic review! We're thrilled to hear that Stephanie and our team provided you with prompt and attentive service. We appreciate your support and look forward to serving you again in the future! Best, The Toyota of Scranton Team

February 28, 2025

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Employee Rating

I worked with several people to complete my recent service. All were professional and easy to work with. More

by MLHIMKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Ashley Ochwat, Hailee Politz

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Feb 28, 2025

Toyota of Scranton responded

MLHIMKA, Thank you for sharing your experience! We're glad to hear that our team made your service visit smooth and professional. We appreciate your business and look forward to assisting you again in the future! Take care, The Service Team Toyota of Scranton

February 10, 2025

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Employee Rating

Great place to do Business Professional Staff and Excellent Customer Service would love to Go Back Again More

by FUEL309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, David Grieco, james Brown, Matthew Hedden, John Boyer, Jon Higgins

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Feb 11, 2025

Toyota of Scranton responded

FUEL309, Thank you for your wonderful feedback! We're glad you had a great experience with our professional team and excellent customer service. We truly appreciate your support and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

January 25, 2025

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Employee Rating

As always great service and friendly atmosphere. Jason always takes great care of me.As always great service and friendly atmosphere. Jason always takes great care of me. More

by LNSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Kevin Morrow, Brian Cloud, james Brown, Kevin Cloud, Jason Paligiamo

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Jan 25, 2025

Toyota of Scranton responded

LNSEC, Thank you for your kind words! We're thrilled to hear that you always have a great experience with us. Jason will be happy to know he took great care of you again. We appreciate your loyalty and look forward to serving you next time! Warm regards, The Service Team Toyota of Scranton

January 23, 2025

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Employee Rating

Everyone is absolutely amazing. It's what keeps me going back. Doug made sure I walked out with the car of my dreams. More

by HOLLYSPECE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Justin Cheverez

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Jan 23, 2025

Toyota of Scranton responded

HOLLYSPECE3, Thank you for your kind words! We're thrilled to hear that our team, especially Doug, made your experience so memorable. Enjoy your dream car, and we look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

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