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Stephanie Jones
Stephanie Jones at Toyota of Scranton
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Stephanie Jones

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.7
438 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

10 yrs, 1 mo

4.7

438 Reviews

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438 Reviews of Stephanie Jones

November 20, 2024

Dealership Rating
Employee Rating

Toyota of Scranton is always a great experience. All staff in all Departments I’ve dealt with over the past 15 years are top shelf. More

by PJCJM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Kacie Kuchinskas, Justin Cheverez, Nicki Natiello

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November 19, 2024

Dealership Rating
Employee Rating

The service coordinator for my RAV4 service appointment was very good. She kept me informed. More

by T.BARBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Toyota of Scranton responded

T.BARBONE, Thank you for your kind words! We're glad to hear that our service coordinator, Stephanie, provided excellent communication and kept you informed throughout your RAV4 service appointment. We appreciate your feedback and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

November 14, 2024

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Employee Rating

The attendant who took care of us while waiting for our car to be done was kind and helpful! More

by JRWARNOCK28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Alan Aimer, Kevin Morrow

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Nov 14, 2024

Toyota of Scranton responded

JRWARNOCK28, Thank you for your feedback! We’re glad to hear that our attendant made your wait a pleasant one. Providing helpful and friendly service is what we strive for, and it’s great to know we met your expectations. We look forward to your next visit! Warm regards, The Service Team Toyota of Scranton

November 13, 2024

Dealership Rating
Employee Rating

Always receive excellent service. Kept informed of status, needs and concerns.Stephanie was attentive and polite. Good experience. . More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Toyota of Scranton responded

Thank you, Dave, for sharing your experience with us! We're thrilled to hear that Stephanie took great care of you and kept you well-informed throughout your visit. Providing attentive and excellent service is our priority, and it's wonderful to know we delivered. We appreciate your trust in us and look forward to serving you again! Take care, The Service Team Toyota of Scranton

November 12, 2024

Dealership Rating
Employee Rating

Amazing service, no pressure, bent over backwards to get me the car I wanted!at the price I could afford. I’ve already bragged to friends and family who are looking to buy More

by PALMSHORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer

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Nov 12, 2024

Toyota of Scranton responded

PALMSHORES, Thank you so much for your wonderful feedback! We're delighted to hear that you had an amazing, pressure-free experience and that our team went the extra mile to get you the car you wanted at a price you could afford. It means the world to us that you're recommending us to your friends and family. We truly appreciate your support and look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

November 08, 2024

Dealership Rating
Employee Rating

Stephanie was so easy to work with. She was friendly and knowledgeable and kept me in the loop the whole time. I highly recommend working with her and Toyota of Scranton. More

by CAROLCOWS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Toyota of Scranton responded

CAROLCOWS64, Thank you for the fantastic review! We’re thrilled to hear that Stephanie made your experience smooth, friendly, and informative. Keeping our customers updated is so important to us, and we’re glad Stephanie delivered that for you. We truly appreciate your recommendation and look forward to serving you again at Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

November 02, 2024

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Employee Rating

Nickell my sales person was great. She maintained contact with me from my initial visit and made making my easy. Toyota of Scranton excels in all their departments. I have been a l More

by PJCJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Kacie Kuchinskas, David Grieco, Justin Cheverez, Nicki Natiello

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Nov 02, 2024

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

November 02, 2024

Dealership Rating
Employee Rating

Always THE best service and professional staff A great place to take your car.or truck More

by LNSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Kevin Morrow, Brian Cloud, james Brown, Jason Paligiamo

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Nov 04, 2024

Toyota of Scranton responded

LNSEC, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s wonderful to know we hit the mark for you. We look forward to seeing you again whenever your car or truck needs us! Safe travels! Warm regards, The Toyota of Scranton Team

October 29, 2024

Dealership Rating
Employee Rating

I haven't had any issues here as of yet! Employees are kind and courteous, as well as helpful. They have a comfortable waiting room while your vehicle is being worked on, and they give you a More

by TPRADEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 30, 2024

Toyota of Scranton responded

TPRADEL0, Thank you for sharing your experience! We're so glad to hear that our team’s kindness and helpfulness, along with the comfortable waiting area, made your visit enjoyable. Providing clear communication and an estimated wait time is important to us, and it's wonderful to know you found it helpful. We look forward to continuing to provide you with great service on each visit. Safe travels until next time! Warm regards, The Service Team Toyota of Scranton

October 22, 2024

Dealership Rating
Employee Rating

The best dealership to buy new or used cars from! Thank you Toyota of Scranton! More

by JSKEEN8790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Alan Aimer, Kacie Kuchinskas, Christine Shean, Ashley Ochwat, Chelsea Zongilla, Hailee Politz

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Oct 22, 2024

Toyota of Scranton responded

JSKEEN8790, Thank you for your amazing review! We're thrilled to be considered the best dealership for new and used cars. It means a lot to us that you had such a positive experience. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future Regards, The Toyota of Scranton Team

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