Stephanie DiCarlo
Stephanie DiCarlo at Toyota of Boardman
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Stephanie DiCarlo

Sales Manager

Toyota of Boardman

8250 Market St
Boardman, OH 44512

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48 Reviews

I have been in the car business since my graduation day from Westminster College. My first 14 years were as a Finance Manager and the last 10 as a Sales Manager. I've been with Toyota for 13 of those years and love the brand. We here at Preston make the buying process quick and easy. Just like Disney we aim to exceed expectations everyday. I am here to help or answer any question I can. You'll love our staff and buying from us here at Toyota of Boardman

Dealership Experience

10 yrs, 5 mos

Industry Experience

30 yrs, 1 mo

not yet
rated

48 Reviews

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48 Reviews of Stephanie DiCarlo

July 16, 2022

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Employee Rating

If you like being scammed or being taken of advantage, Toyota of Boardman is for you. Not only, like everyone else, do they not have any new cars in the lot, but also, in order to buy one, they are asking More

by jbusse
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin "Zeke" Burick

Jul 16, 2022

Toyota of Boardman responded

We are sorry that you felt scammed by us when in fact your trade-in vehicle had a salvage title. The vehicle you were referencing as in mint condition was involved in a total loss and cannot be sold retail again therefore, it has very little trade value. . A salvage title is in no way a “mint condition” trade. In fact some dealers don’t even want them on trade at all. The market conditions are not controlled by dealers the market is the market so to speak. Supply and demand are issues for every retail business right now ours is no different. We are sorry you did not understand that the 10 to 15% market adjustment is an industry wide thing and we do apologize that you may not have known your trade title was salvage but we are miles apart from A deal due to factors out of our dealerships hands.

May 14, 2020

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Employee Rating

This has been the most pleasurable car buying experience we have ever had! Both Nick and Rich were amazing to work with and we certainly will be purchasing cars from them in the future. I have already reco More

by Cottone6
Recommend Dealer
Yes

Other Employees Tagged: Rich Mangelli, Nick Rushwin

April 24, 2019

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Employee Rating

New Truck Purchase Dear Stephanie – thank you so much for your help and understanding with my new truck purchase. As soon as I drove the SR home I realized I should hav More

by TroutmanBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 04, 2017

Dealership Rating
Employee Rating

Richard Bell was very professional and knowlegable. We have always enjoyed dealing not only with salesman Dick Bell but also the finance department and management team. They all worked hard to reach our More

by camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 04, 2017

Toyota of Boardman responded

Thank you so much for sharing your review. We’re all so glad we could reach your goal in that gorgeous Camry.

November 11, 2017

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Employee Rating

Total Quality Experience at Toyota of Boardman A high quality team of people, serving their customers with outstanding vehicles. My new 2018 Camry XSE is my 4th vehicle from this dealership. I ha More

by cmv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2017

Toyota of Boardman responded

Thank you so much Carol. You are such a valued customer. We always look forward to seeing you. Your new Camry is gorgeous.

Nov 30, 2017

Toyota of Boardman responded

Your continued loyalty and love for both our store and the brand means the world. It's always such a pleasure seeing you. Stop in again soon.

November 05, 2017

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Employee Rating

Very easy/transparent CPO purchase process I had been looking at used Toyota Certified Venza's when one came up for sale at Toyota of Boardman. They are about an hour drive for me so it wasn't More

by MarkusF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Mangelli, Kevin Bertilacci

Nov 05, 2017

Toyota of Boardman responded

Thank you so much for the awesome review. I’m so glad we were able to get you and your family such a nice vehicle. So glad you like it. Hope to see you again!! Please feel free to call with any questions about that beautiful car.

October 28, 2017

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Employee Rating

Buying made easy! Jim, Stephanie, and Erica are the best. Easiest purchase of my life. Car was as promised, paperwork was ready to go and everyone was so pleasant. I wo More

by Arch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Barth, Erica Graham

September 26, 2017

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Employee Rating

No pressure purchase Having dealt with Kevin in the past, I returned for another purchase. Always up front and doesn't pressure. Was looking for a used Tacoma and when K More

by Makinpars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bertilacci

Sep 26, 2017

Toyota of Boardman responded

It was such a pleasure to assist you with the purchase of your “new to you” Tacoma. I’m so glad you enjoyed the experience and hope you love the truck. Stephanie DiCarlo Sales Manager

July 02, 2017

Dealership Rating

Daughter's 1st Car Zeke was very helpful with finding my daughter her first car. He was knowledgeable with the features and could answer our questions quickly. Althou More

by epblack
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin "Zeke" Burick

Jul 02, 2017

Toyota of Boardman responded

Thank you so much for sharing such a fantastic review and thank you for choosing us for her first car purchase. Congratulations!

June 28, 2017

Dealership Rating
Employee Rating

Painless! Toyota of Boardman & Jim Barth made this effort as easy as possible. They answered every question and anticipated my wants & needs perfectly, Try 'em More

by David Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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