I have been in the car business since my graduation day from Westminster College. My first 14 years were as a Finance Manager and the last 10 as a Sales Manager. I've been with Toyota for 13 of those years and love the brand. We here at Preston make the buying process quick and easy. Just like Disney we aim to exceed expectations everyday. I am here to help or answer any question I can. You'll love our staff and buying from us here at Toyota of Boardman
Read moreDealership Experience
10 yrs, 5 mos
Industry Experience
30 yrs, 1 mo
48 Reviews
Write a Review48 Reviews of Stephanie DiCarlo
July 16, 2022
If you like being scammed or being taken of advantage, Toyota of Boardman is for you. Not only, like everyone else, do they not have any new cars in the lot, but also, in order to buy one, they are asking Toyota of Boardman is for you. Not only, like everyone else, do they not have any new cars in the lot, but also, in order to buy one, they are asking for over $7000 above retail. They said it's supply and demand. Since people need cars, they feel obligated to drag them over the coals. It's just business, they say. On top of that, if you have a trade in, they give you $800 for a $15,000 car in mint condition. They have no interest in selling you a car. Save time and don't deal with them. The salesmen and manager are as sleazy as you can imagine. More
Other Employees Tagged: Kevin "Zeke" Burick
May 14, 2020
This has been the most pleasurable car buying experience we have ever had! Both Nick and Rich were amazing to work with and we certainly will be purchasing cars from them in the future. I have already reco we have ever had! Both Nick and Rich were amazing to work with and we certainly will be purchasing cars from them in the future. I have already recommended them to a friend the same evening I purchased my RAV4, as she is interested in one as well! Very easy process, and an exciting experience as it should be, but most times never is! Thank you!!!!! More
Other Employees Tagged: Rich Mangelli, Nick Rushwin
April 24, 2019
New Truck Purchase Dear Stephanie – thank you so much for your help and understanding with my new truck purchase. As soon as I drove the SR home I realized I should hav Dear Stephanie – thank you so much for your help and understanding with my new truck purchase. As soon as I drove the SR home I realized I should have taken the SR-5. I know it was probably the type of exercise that you would rather not have to get involved with – but you did a great job taking care of my change of heart. Thanks again for your patience and understanding – you have made me a very happy customer. I had purchased 5 new Toyotas previously (when I lived in N.J. – I moved to Ohio in ‘98) and got excellent service from all of them (77 Celica GT, 83 Supra, 85 PU, 87 Supra, 89 PU). This is my 6th new Toyota and by far my favorite – and a good start to a relationship with you and Toyota of Boardman. Please convey my thanks to Kevin, Jim, Rich, Erica, and Jason for their help too. More
Other Employees Tagged: Rich Mangelli, Jim Barth, Kevin Sikora, Erica Graham, Jay Albanese
December 04, 2017
Richard Bell was very professional and knowlegable. We have always enjoyed dealing not only with salesman Dick Bell but also the finance department and management team. They all worked hard to reach our We have always enjoyed dealing not only with salesman Dick Bell but also the finance department and management team. They all worked hard to reach our payment goal. More
Other Employees Tagged: Dick Bell, Erica Graham, Jay Albanese
November 11, 2017
Total Quality Experience at Toyota of Boardman A high quality team of people, serving their customers with outstanding vehicles. My new 2018 Camry XSE is my 4th vehicle from this dealership. I ha A high quality team of people, serving their customers with outstanding vehicles. My new 2018 Camry XSE is my 4th vehicle from this dealership. I have been a customer since 2008 and always receive courteous, personal, caring service for a great driving experience whether in Sales, Service, Finance, or Management. Great Vehicles, Great Service...no pressure. More
Other Employees Tagged: Doug Peters, Dick Bell, Erica Graham, Joanna Zuckla, David Shuntich, Gerald Lane
November 05, 2017
Very easy/transparent CPO purchase process I had been looking at used Toyota Certified Venza's when one came up for sale at Toyota of Boardman. They are about an hour drive for me so it wasn't I had been looking at used Toyota Certified Venza's when one came up for sale at Toyota of Boardman. They are about an hour drive for me so it wasn't easy to just stop in. I spoke to Stephanie via email/text then drove out and met with Kevin. The car was in better than described shape. I thought I'd have to go back to pick up the car later, but they were able to complete the entire process (car sale, trade in, and financing) in two hours. Finance team also did a great job getting me a very competitive rate. Wouldn't hesitate to deal with this team again. More
Other Employees Tagged: Rich Mangelli, Kevin Bertilacci
October 28, 2017
Buying made easy! Jim, Stephanie, and Erica are the best. Easiest purchase of my life. Car was as promised, paperwork was ready to go and everyone was so pleasant. I wo Jim, Stephanie, and Erica are the best. Easiest purchase of my life. Car was as promised, paperwork was ready to go and everyone was so pleasant. I would recommend them to everyone! More
Other Employees Tagged: Jim Barth, Erica Graham
September 26, 2017
No pressure purchase Having dealt with Kevin in the past, I returned for another purchase. Always up front and doesn't pressure. Was looking for a used Tacoma and when K Having dealt with Kevin in the past, I returned for another purchase. Always up front and doesn't pressure. Was looking for a used Tacoma and when Kevin was not available Stephanie stepped in to get me the information I requested, even after hours. A very good buying experience. More
Other Employees Tagged: Kevin Bertilacci
July 02, 2017
Daughter's 1st Car Zeke was very helpful with finding my daughter her first car. He was knowledgeable with the features and could answer our questions quickly. Althou Zeke was very helpful with finding my daughter her first car. He was knowledgeable with the features and could answer our questions quickly. Although it did take a while to close the deal as they were busy, he made her one happy girl by the end of the day. More
Other Employees Tagged: Kevin "Zeke" Burick
June 28, 2017
Painless! Toyota of Boardman & Jim Barth made this effort as easy as possible. They answered every question and anticipated my wants & needs perfectly, Try 'em Toyota of Boardman & Jim Barth made this effort as easy as possible. They answered every question and anticipated my wants & needs perfectly, Try 'em - you'll like 'em! More
Other Employees Tagged: Rich Mangelli, Jim Barth, Erica Graham