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Steeve Francois
Steeve Francois at A Better Way Wholesale Autos
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Steeve Francois

Senior Sales Professional

A Better Way Wholesale Autos

49 Raytkwich Rd
Naugatuck, CT 06770

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1.2
23 Reviews
1.2

23 Reviews

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23 Reviews of Steeve Francois

April 26, 2024

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Employee Rating

Scam artists avoid then at all cost they sell you messed up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my lif More

by Darthavenger360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Paul Ciocca, J Gorb

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Apr 29, 2024

A Better Way Wholesale Autos responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 13, 2023

Dealership Rating
Employee Rating

No response back from dealership. If you want to sell vehicle , this vw you had for a long time. Please contact me More

by rcorliss62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Paul Ciocca, J Gorb

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Nov 16, 2023

A Better Way Wholesale Autos responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 26, 2023

Dealership Rating
Employee Rating

I should have paid heed to all of the prior negative reviews for this dealer. I sent 4 info regarding 1 particular Jeep and received an automated response reach time stating the car was available and More

by Johns_ted
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Paul Ciocca, J Gorb

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Sep 29, 2023

A Better Way Wholesale Autos responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Sep 30, 2023

Johns_ted responded

I sent 4 emails and made 2 calls to your sales department and as stated prior you told me the car I was interested in was mo longrr available. If you want to do something for me and others who were interested in the same car, stop posting it and sending automated emails saying its still available. It is still posted on Carfax and Autotrader as per the links below. It is the grey Jeep Patriot sport 2012 for $5495. This is nothing more than bait and switch. https://www.carfax.com/vehicle/1C4NJRBB3CD603480 https://www.autotrader.com/cars-for-sale/vehicle/689217315?city=Waterford&listingType=USED&listingType=CERTIFIED&listingType=3P_CERT&makeCode=JEEP&marketExtension=include&maxPrice=8000&newSearch=false&numRecords=25&referrer=%2Fcars-for-sale%2Fcars-under-8000%2Fjeep%2Fwaterford-ct%3FisNewSearch%3Dfalse%26listingTypes%3DUSED%252CCERTIFIED%252C3P_CERT%26marketExtension%3Dinclude%26numRecords%3D25%26searchRadius%3D50%26sortBy%3Drelevance%26zip%3D06385&searchRadius=50&sortBy=relevance&state=CT&zip=06385&clickType=listing

August 13, 2023

Dealership Rating
Employee Rating

Horrible experience, they sold a car that was trash to my friend and did not care about his problem when he tried to contact them back More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Paul Ciocca, J Gorb

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Aug 17, 2023

A Better Way Wholesale Autos responded

JR, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 11, 2023

Dealership Rating
Employee Rating

Disappointment. and with a debt of 5 years. do not buy a car there they are dishonest! More

by rodrigo.m.5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Paul Ciocca, J Gorb

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Aug 17, 2023

A Better Way Wholesale Autos responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 18, 2023

rodrigo.m.5 responded

A year ago, you sold me a car with completely rusted suspension. At the time of the purchase, I didn't notice it, but when it rained the following week, all the rust appeared. The corners of the cabin were all rotten. After one year, the transmission broke, and it took you two months to assist me. And after you finally attended to it, it took an additional two weeks to solve the issue, but you didn't. You threw my car on the street and called the finance company to repossess it. Now I don't know where the car is, and I don't have another car to work with. What you did to me is unacceptable, and it should not be done to anyone. The right thing to do would be to provide me with a decent car because this one will need a new engine soon. To avoid fulfilling the warranty, you dumped my car on the street and called the insurance company, claiming that I abandoned the car!

November 03, 2022

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Employee Rating

Condescending is the only polite thing I can think of to say. Not sure how they can stay in business treating potential customers as if they are unworthy of their time. Oh well, everything isn’t what it use More

by Wontfoolmetwice
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paul Ciocca

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Nov 09, 2022

A Better Way Wholesale Autos responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 24, 2022

Dealership Rating
Employee Rating

No reply about car, but after reading reviews think I’ll pass on a 90 mile ride to pick up a lemon More

by 401ck
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Paul Ciocca

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May 02, 2022

A Better Way Wholesale Autos responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 20, 2022

Dealership Rating
Employee Rating

I reached out to the dealership several times via email, phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave u More

by jessica
Customer Service
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Paul Ciocca

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Apr 29, 2022

A Better Way Wholesale Autos responded

We're sorry to hear about your experience, Jessica, and apologize for the lack of communication on our part. If you would be willing to continue the conversation, please feel free to contact management directly; we would appreciate the opportunity to see if we can turn this around for you.

February 26, 2022

Dealership Rating
Employee Rating

Never responded back to me. May they sold truck??? As I said I did not get ANY responds. More

by sawhitehall
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Paul Ciocca

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Mar 16, 2022

A Better Way Wholesale Autos responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 16, 2021

Dealership Rating
Employee Rating

This place is running a scam Buyer beware..Don’t fall victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team playing on the More

by Emily82
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Paul Ciocca, J Gorb , A better way to get ripped off?

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Oct 03, 2021

A Better Way Wholesale Autos responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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