Stanley Chilkotowsky | Page 11

I HAD A LIGHT COME ON IN THE CAR , DROVE IN AS I WAS NEAR, TOLD TO RETURN MONDAY. KYLE WAS PUT ON MY CASE ; KYLE CALLED TO IN FORM ME IT WAS THE CATALYTIC CONVERTER, WHAT HAD TO BE DONE , PART WAS TO BE NEAR, TOLD TO RETURN MONDAY. KYLE WAS PUT ON MY CASE ; KYLE CALLED TO IN FORM ME IT WAS THE CATALYTIC CONVERTER, WHAT HAD TO BE DONE , PART WAS TO BE ORDERED. I ASKED FOR LOANER WITH A BALL PARK ESTIMATE OF WORK, BOTH WERE PROVIDED. KYLE KEPT ME UPDATED BY PHONE OF ANY DELAYS. I LOVE THE SERVICE TEAM AT PIAZZA HONDA SPRINGFIELD. THANKS FOR MY SERVICE . More

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Just bought my second car from this dealership . Four years ago I was recommended by mother for the outstanding service she always received from Stan the service manager. I bought my first car from John years ago I was recommended by mother for the outstanding service she always received from Stan the service manager. I bought my first car from John who was excellent 3 years ago and yesterday I bought a car from Frank who is excellent as well!!! Keep up the great work Piazza Honda if Springfield. More

by karimakookie Verified Customer Verified Customer

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During these extraordinary times I found that Piazza's Express Service staff and mechanics were going out of their way to be helpful, accommodating and professional, they're a great team! Express Service staff and mechanics were going out of their way to be helpful, accommodating and professional, they're a great team! More

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I dropped my 2014 Accord off because it was having problems starting up. It's on it's third battery with under 70k miles and I was suspicious that the problem was how the battery is connected, not the problems starting up. It's on it's third battery with under 70k miles and I was suspicious that the problem was how the battery is connected, not the battery itself. The technicians at Piazza Springfield found the problematic battery terminal and corrected it without any charge. I wonder if this is because they installed the previous two batteries and this was due to the installation? Not sure, but I was happy to hear it was at no expense to me. They also took care of driveshaft Recall that was issued just days before (I hadn't even received the recall notice in the mail yet). They communicated the issues clearly and performed the work in a timely manner. Overall the experience was very positive. When I picked up the car I asked for the 4 digit security code because the system kept resetting and requesting the code. Tonya said the 2014 does not have a code. I was adamant that the car kept requesting it so I'd like to have it. Tonya assured me this was not the case and gave me her business card and told me to contact her directly if I have this issue again. More

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Have been dealing with Ray Mancini's Teams for 26 years. Current Team FABULOUS.Frank Crinite,Damian Cappacchione, Stan Chilkotowsky,Maryann Flynn are top nottch. I would want these people on my T years. Current Team FABULOUS.Frank Crinite,Damian Cappacchione, Stan Chilkotowsky,Maryann Flynn are top nottch. I would want these people on my Team anytime. Joe W... More

by JWINSCOM3 Verified Customer Verified Customer

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Very disappointed during this visit. Too many issues to outline here. Discount not applied, mixed me up with another customer, did not reset oil life. outline here. Discount not applied, mixed me up with another customer, did not reset oil life. More

by Bob Ellis Verified Customer Verified Customer

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I would never trust any one with my car than with u all u are the best in your profession and they are lucky to have you working at Honda love you guys are the best in your profession and they are lucky to have you working at Honda love you guys More

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Ty Stan,Mike,Jonathon and George the tech in for express service the other day and another job well done. KEEP UP THE GOOD WORK service the other day and another job well done. KEEP UP THE GOOD WORK More

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Piazza Honda is convenient and easy to deal with. As for this dealerrator site it's frustrating to use. This is to reach my quota of words. this dealerrator site it's frustrating to use. This is to reach my quota of words. More

by Happy Verified Customer Verified Customer

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Made every effort to help me meet my monthly payments. Very helpful instructing me on HRC instrument panel. Salesman was wonderful so was account manager Very helpful instructing me on HRC instrument panel. Salesman was wonderful so was account manager More

by DANSKID3 Verified Customer Verified Customer

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