Dealership Experience
36 yrs, 8 mos
Specialties & Trainings
Leasing
8 Reviews
Write a Review8 Reviews of Stan Lum
December 23, 2023
We wanted to pickup a vehicle here after finding the model we wanted online and were shown a quote on the monthly. Then when we get to the dealership we are given the runaround about the cost. Typical s model we wanted online and were shown a quote on the monthly. Then when we get to the dealership we are given the runaround about the cost. Typical sleazy car salesman tactics used by Stan. Along with fear and scarcity to try to get us to buy a model that we didn't really want. There was no transparency on anything. We felt like we were getting taken for a ride. I did my homework and asked a lot of questions which Stan didn't like or respond to well. They also don't honor the pricing they show on their website which technically you're supposed to be able to purchase directly from online so that feels like false advertising. Then once we said we weren't going to proceed with purchasing through Pacific and wanted our deposit back, our calls were not returned and we were told they were "very busy" = too busy to help us. We ended up buying from Tony Honda instead and were so happy. Beware of Pacific Honda trying to pull a fast one on you. More
Other Employees Tagged: David Hata
April 17, 2018
Stan Lum & Ed Mitsunaga are the best! This is my fourth Honda from Pacific Honda. All were leased through Stan Lum, and Ed Mitsunaga. I believe that they always gave me a fair deal, and I This is my fourth Honda from Pacific Honda. All were leased through Stan Lum, and Ed Mitsunaga. I believe that they always gave me a fair deal, and I will be back. Also just met Robert Clark, who was very cordial and professional. More
Other Employees Tagged: Robert Clark, Ed Mitsunaga
April 16, 2018
Awsome Stan Lum was such an awesome salesman. He was very patient and did an excellent job in explaining the details of the HR-V. Doug in finance was also aw Stan Lum was such an awesome salesman. He was very patient and did an excellent job in explaining the details of the HR-V. Doug in finance was also awsome in explaining the options that we chose. More
Other Employees Tagged: Doug Oda
November 14, 2017
Great experience, again This is my second time purchasing a car from here. Went to the same salesperson, Stan and was as pleased as my first visit. Thanks This is my second time purchasing a car from here. Went to the same salesperson, Stan and was as pleased as my first visit. Thanks More
October 27, 2017
Professional and Enjoyable Sales Experience Very smooth and professional sales experience with Stan Lum. He prepped all the paperwork and the wait time was minimal. Robert Clark (finance) was Very smooth and professional sales experience with Stan Lum. He prepped all the paperwork and the wait time was minimal. Robert Clark (finance) was friendly and pleasant and walked us through all the appropriate paperwork in a very expeditious manner which was very important for us. We always choose the team of Stan and Robert because they respect our precious time and realize we have a business of our own to run. That is why we have purchased 4 Hondas from Stan and Robert and with terrific service support from Mike Igarashi will definitely purchase more in the future! More
Other Employees Tagged: Robert Clark, Mike Igarashi (service)
September 20, 2017
They really treat you like family!!! Been leasing cars for decades from Stan Lum at Pacific Honda (formerly Pflueger). Because of him I won't go elsewhere for a Honda! And I won't go to a Been leasing cars for decades from Stan Lum at Pacific Honda (formerly Pflueger). Because of him I won't go elsewhere for a Honda! And I won't go to anyone but LeeAnn Shishido in servicing! I feel like a member of the household everytime I'm there, plus, plus! More
Other Employees Tagged: Robert Clark
September 20, 2017
Transition from Lease to Ownership Kenny and his staff do a great job of providing you different options right before your lease expires. It made the decision process easy and smooth. Kenny and his staff do a great job of providing you different options right before your lease expires. It made the decision process easy and smooth. The staff from sales to service are very supportive and have gone above and beyond to help satisfy my needs. Hats off to Kenny and his team at Pacific Honda. More
Other Employees Tagged: Mike Iragashi
August 12, 2017
Great service! Great experience, painless purchase experience. The whole crew at Pacific Honda was very professional and easy to work with. 2nd vehicle purchased her Great experience, painless purchase experience. The whole crew at Pacific Honda was very professional and easy to work with. 2nd vehicle purchased here and will be back when looking for a car in the future. More
Other Employees Tagged: Robert Clark