Stan Borucki

I had the opportunity to visit this dealership after experiencing some electrical problems with a vehicle purchase from another dealership. However, after having detailed and thorough dialogue with the experiencing some electrical problems with a vehicle purchase from another dealership. However, after having detailed and thorough dialogue with the Service Advisor, I was totally impressed when the Owner, Mr. Frank Williams took the liberty to come and meet me and gave his assurance that my vehicle would be taken care of and offered some extreme welcomed greetings that I appreciated to the utmost. It was absolutely the greatest experience at a dealership that I had ever experienced. As a result, I'm in the process of purchasing my next truck from this location. The Superior leadership that I observed was impeccable and flat out second to none, and the Service Advisor actions were a direct reflection of his Superior leadership. More

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I don't know where to start to say thank you to this Dealership! I was traveling from Michigan to the Alabama Coast when I had major issues with my Pacifica. A rep communicated with us via chat on Sund Dealership! I was traveling from Michigan to the Alabama Coast when I had major issues with my Pacifica. A rep communicated with us via chat on Sunday so when I showed up Monday morning they took a look at what was going on and determined it was going to be an extensive repair. Five hours later I was on my way with a new van! Rob, Stan, Tate, and Shaletha could not have been kinder or more accommodating. Tate even called me the next day to make sure the new van was working well and that I had safely arrived at my destination. As a woman traveling alone they took a really bad situation and did all they could to help me out. So grateful and cannot say enough of good things about this dealership! THANK YOU! More

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If you take your vehicle here for any type of mechanical work ,Expect to be LIED to,be charged for warranty work that was never done. Had truck since April 2022 with 15000 miles. Had trouble after the first work ,Expect to be LIED to,be charged for warranty work that was never done. Had truck since April 2022 with 15000 miles. Had trouble after the first week. Have been back and forth 7 times still not repaired. Went to dealership on Thursday Sept 22 talked to Shane Anderson ,he showed me the diagnostic sheet that was showing a misfire and that my New u connect was in to replace the one in truck that was completely messed up. Promised he would check out and drive my truck when I bring it in the next day. Took off again got there ,was asked by Stan Borucki if I had someone to pick me up. I told him I did not that I was not leaving my truck to sit in their back lot for up to 7 days to be diagnosed and possibly 30 days before someone would fix the truck. Told him Shaun promised to drive my truck when I got there. He proceeded to tell me that Shaun was not going to look at it until display was replaced. Took 2 hrs to do that Stan said truck is ready ,told him it was not checked for the misfire by Shaun ,told me that wasn't going to happen. Handed me a bill for 301.00 while telling me the display they put in did not work correctly that I would have to reschedule to have another one put in. Told him I would not pay for work that was not done. After raising xxxx with him and the GM I got my keys back and left. Talk to warranty dept. They said they was charged for 7 days car rental, was never given a car charged for a display that was still broke. I never signed any type of paperwork or approved the work that was not done. Expect to be given the run around or lied to. Have never been cheated or lied to like I have been from this dealership. More

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