Stacy Samuel | Page 54

I love Walter's Audi!! I've been going to Walter's Audi in Riverside for about 4yrs. now & have always had a wonderful experience! I'm on my 3rd Audi now and all of my servi I've been going to Walter's Audi in Riverside for about 4yrs. now & have always had a wonderful experience! I'm on my 3rd Audi now and all of my service has been done at this dealership. Stacy Samuel has always been my service "go to" girl the whole time & I just love her - she's always on top of what needs to be done & gets it done. It's always a pleasant experience, usually in & out in no time at all. I had to leave my car overnight recently, but was given a loaner car in the meantime - I love that kind of customer service. Walter's Audi is #1 in my book now & in the future :) More

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Stacy Samuel gets 10 stars My service experience was nothing but fantastic. I always feel like Im family. Stacy makes bringing my car in for a service like a red carpet event. My service experience was nothing but fantastic. I always feel like Im family. Stacy makes bringing my car in for a service like a red carpet event. More

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Never Disappoints Have been coming here for years. No matter the reason, I am always greeted with a smile. James checked me in and Stacy kept me updated on the service Have been coming here for years. No matter the reason, I am always greeted with a smile. James checked me in and Stacy kept me updated on the service being performed. She delivered my car when promised and went over everything that was done. She even walked me out to make sure I was happy with everything. Great team at Walters. More

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Stacy is amazing I really enjoy coming to walters audi because of Stacy. She makes you feel like you are part of the family and puts you at ease. Her wonderful person I really enjoy coming to walters audi because of Stacy. She makes you feel like you are part of the family and puts you at ease. Her wonderful personality and laugh are infectious and she makes the whole experience one to look forward to and not dread. Aside form that she always goes above and beyond what is needed or required. She takes pride in her work and it shows. She is truly an asset and I look forward to my next visit to walters. Thanks Stacy! More

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Superb Service Provider We have had an Audi A6 for some time and have been coming to Stacy for service for years. She is very friendly, makes you feel part of the Audi family We have had an Audi A6 for some time and have been coming to Stacy for service for years. She is very friendly, makes you feel part of the Audi family, and goes above and beyond in giving great service. She is very educated about the Audi cars and SUVs and suggested Q7 to me when we were talking about features I like. My conversation with her convinced me to change out of my BMW to an Audi SUV. Because of her suggestion and service care and quality, my first choice for shopping for our new Q7 was at Walter's Audi (even though we didn't have the best sales experience when we shopped for our A6 at Walter's a few years back; the sales rep wasn't too educated on the A6 features back then). I am glad all worked out this time and we purchased our Q7 from Walters and know it will be well taken care of with Stacy's superior service. Thanks Stacy! More

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From Near Disaster to Perfection Our Audi Q7 was towed in to Walters Audi on the Friday of Easter weekend. Not a great time to expect anyone to help with a car until the following Mo Our Audi Q7 was towed in to Walters Audi on the Friday of Easter weekend. Not a great time to expect anyone to help with a car until the following Monday. However, David Ranciglio, Service Manager, and Stacy Samuel, went above and beyond the call of duty to make sure we would have a loaner car, and to make our life as easy as possible. We were told that what happened was a catastrophic problem after the gas pump emploded. Any other dealer would have taken an easier route by letting the insurance company lead the program. However, These wonderful people knew that the insurance company's way of wanting to fix our car, would first, take over a month to get the car fixed, and secondly, was definitely not the way they felt that the Audi manufacturer would want the car to be serviced. David and Stacy were not willing to cut corners or compromise! And so they ent directly through the Audi Company, and got our car fixed perfectly. In addition, they gave us a loaner car as they knew the major problem would not be easily remodied. Did I mention that we live in Calabasas!! They brought our car to our office--from Riverside!! Talk about "door to door service!" Thank you so very much David Ranciglio, and Stacy Samuel, for your courtesy, for your reassurance that our car would be fixed properly, and for your continuous attention to detail. You are the best!! Sincerely, Gary and Barbara Freedman More

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Awesome!! Just wanted to thank Stacy and the the whole service team for always taking care of me and my car. I always experience the best customer service and m Just wanted to thank Stacy and the the whole service team for always taking care of me and my car. I always experience the best customer service and my car is always looking and riding great!!! More

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A Very Wonderful Person to Work Wtih I have started to have my A3 TDI and Q5 service at Walter's Audi about September of last year. I had the opportunity to work with Stacy the first tim I have started to have my A3 TDI and Q5 service at Walter's Audi about September of last year. I had the opportunity to work with Stacy the first time I brought my A3 for a fuel filter replacement. The experience was short and quick due to other heavy customer requirements, but still received an excellent customer service. When I brought my Q5 for a front brake job and a windshield replacement at different time intervals, that is when Stacy Samuel delivered an outstanding job on customer service. She is always smiling, very friendly and helpful on any questions that you may have on the service your vehicle is getting. She was on the phone with me frequently to give me updates on the progress of thw work being done on my Q5. Then I get another phone call when my vehicle is ready to be pick up. Another phone call two days after to follow up if the vehicle is performing to my expectatons. I feel pampered on how much attention I received from Stacy when I have my Audi's service at Walter's. I am aware that the service staff at Wlater's Audi possesses good personal quality traits for them to deliver excellent customer service. For now, I am well please with the service I received from Stacy. If you have not have the opportunity to meet her, it only takes once and you will be very satisfied. More

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Quick Compliment for Stacy Samuel Wanted to compliment Stacy on the awesome customer service i get everytime i come into Walters Audi Service Dept. She is always friendly and very pro Wanted to compliment Stacy on the awesome customer service i get everytime i come into Walters Audi Service Dept. She is always friendly and very prompt helping me. She takes very good care of my A6 and its a pleasure every time i bring it in. Thanks Stacy!!!! More

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Thanks Stacey! Just wanted to take a moment to compliment Stacey and the service team at Walters Audi. They have taken care of my Q-7 TDI (and me!) for 18 months n Just wanted to take a moment to compliment Stacey and the service team at Walters Audi. They have taken care of my Q-7 TDI (and me!) for 18 months now and do a fantastic job. Stacey is knowledgeable, friendly, and honest. She works hard to be sure my car is done on time and done right and since I drive 50 miles to come to Walters, I appreciate her efficiency. I always get follow-up emails and phone calls after my service appointments and I can count on my car being done right the first time! Thanks Stacey! More

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