575 Reviews of Stacy Samuel
December 23, 2014
Great Service I get my Audi serviced at Walter's largely because of Stacy. She always reviews my car's history to make sure I'm servicing everything that needs it, I get my Audi serviced at Walter's largely because of Stacy. She always reviews my car's history to make sure I'm servicing everything that needs it, and she doesn't push me for repairs that aren't really needed. She's kind and easy to work with. A real asset to Walter's! More
December 04, 2014
I drive from Lake Arrowhead I keep leasing/buying at Walters because of the wonderful service because Stacy is the best! I drive an hour just for her superior customer service. I I keep leasing/buying at Walters because of the wonderful service because Stacy is the best! I drive an hour just for her superior customer service. I am greeted quickly, with a smile. My vehicle is always ready on time, and the service is always done right. The waiting room and staff are nice as well. They make me feel like a VIP. More
October 30, 2014
I drive from San Diego for Stacy! Stacy is the best! I drive an hour and 15 minutes just for her superior customer service. My vehicle is always ready on time, the service is always d Stacy is the best! I drive an hour and 15 minutes just for her superior customer service. My vehicle is always ready on time, the service is always done right and they take me to the mall while I wait. The waiting room is nice, the staff go the extra mile and they are always offering great specials and discounts. Stacy is very friendly and funny and she gets the job done right. I am very loyal to her and to this Audi dealership. More
October 24, 2014
Satisfying service with Stacy Samuel! Service with Stacy was great! She was very helpful when my Audi A4 needed service, she was very patient and had a great sense of humor. My family alwa Service with Stacy was great! She was very helpful when my Audi A4 needed service, she was very patient and had a great sense of humor. My family always goes to Stacy when our Audi's need to be service! More
September 25, 2014
Stacy is the bomb! Stacy is so legit. I came to her for my first two A4's and now my S4 (moving on up to some chrome mirrors) Every time I bring my car in she has is out Stacy is so legit. I came to her for my first two A4's and now my S4 (moving on up to some chrome mirrors) Every time I bring my car in she has is out in half the time I was expecting. She always goes over every bit of paperwork with me before I take my car home so she know's that I am satisfied with my service. Last time she hooked it up with a Q5 loaner because she know's I've been thinking about buying one and I seriously made my appointment with just a few hours notice. I would definitely recommend coming in and having her take care of your car. More
September 18, 2014
Worth the drive I drive over an hour to bring my Audi to Walter's and have Stacy take care of me. She is so friendly and makes you feel like family. All of the servic I drive over an hour to bring my Audi to Walter's and have Stacy take care of me. She is so friendly and makes you feel like family. All of the service staff is the best in the business and my car always comes back fixed and clean. The service facility is always clean and the shop is state of the art. It's well worth the drive !!!! More
September 11, 2014
Stacy Samuel is FANTASTIC! Every time I come in for service Stacy greets me with a joke and a smile. It is like I am meeting with a friend, rather than a Service Advisor. Stacy Every time I come in for service Stacy greets me with a joke and a smile. It is like I am meeting with a friend, rather than a Service Advisor. Stacy ALWAYS goes above and beyond to make sure I am happy with my Q7 and the service I receive...and I am! Thanks for everything, Stacy! See you again soon... :-) More
September 01, 2014
Amazing Service Team I rarely make posts regarding my experience as a consumer but feel compelled to share the outstanding service and experience of being a customer of I rarely make posts regarding my experience as a consumer but feel compelled to share the outstanding service and experience of being a customer of Walters Automotive. I am always greeted with a smile. James checked me in and Stacy was very good at keeping me updated on the progress of my car and all the services that were being performed. Stacy is always on top of what needs to be done & gets it done. She’s awesome at her job. It's always a pleasant experience usually in & out in no time. I had some repairs done that Audi did not want to cover under warranty at first but David the service manager stepped up and fought for me every part of the way for me because he felt the repairs needed to be done and it was the right thing do be done. Thank you David. What a great team at Walters. They are not the closest Audi dealer to me but I am willing travel the extra distance to get the great service I do at Walters. David Stacy and James are all assets to your company. It is always a pleasurable experience going to the service department. Everyone is so friendly and helpful. Thank you so much David. Great team at Walters. Jordan More
Other Employees Tagged: David Ranciglio
July 29, 2014
customer very friendly personnel. very knowledgeable and helpful.very impressed with test drive experience with Mario which change my mind from Jaguar and Mer very friendly personnel. very knowledgeable and helpful.very impressed with test drive experience with Mario which change my mind from Jaguar and Mercedes to Audi! Eric Dawes was very professional and a comfort to deal with. Mario, Eric, and Stacey made me feel like I was home visiting family. Simple my best car buying experience EVER!!! More
Other Employees Tagged: Angel Ortiz, Jose Padilla
July 23, 2014
Excellent Service Every time I go to Walters Audi, it is a very pleasant experience. I needed a repair on the convertible top of my A4. Insurance wouldn't cover it, Every time I go to Walters Audi, it is a very pleasant experience. I needed a repair on the convertible top of my A4. Insurance wouldn't cover it, so I called Audi direct. They said they would contact Walters and speak with them. David stepped up and fought for me and the top was repaired at no cost. I really appreciated the support from David, Jesus, and Stacy. What a great team and they are all assets to your company. It is always a pleasurable experience coming in the service department. Everyone is so friendly and helpful. Thank you so much David. More
Other Employees Tagged: David Ranciglio
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