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Stacy Hernandez
Stacy Hernandez at Andrew Toyota
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Stacy Hernandez

Service Customer Care Specialist

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.9
93 Reviews
4.9

93 Reviews

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93 Reviews of Stacy Hernandez

November 18, 2024

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Employee Rating

They always go over and beyond, and I thank you all for that! I recommend them to the highest. I had my car for a year and they gave me recommendations.They did service, and they have not failed me.Thank y More

by Wilbournu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Nov 19, 2024

Andrew Toyota responded

Hi, Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us. We truly appreciate your trust and are grateful for your recommendation. We look forward to continuing to serve you!

November 02, 2024

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Employee Rating

Great place everyone is always friendly honest always greeted with a smile and always taken care of. More

by TRAOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2024

Andrew Toyota responded

Hi, Thank you for your kind words! We're glad to hear that you consistently have a positive experience at Andrew Toyota. We look forward to seeing you again soon!

October 03, 2024

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Employee Rating

Good service department. Easy scheduling. All services covered the first two years. Friendly service agents More

by MLEITSCHUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, LINA SCHMOLDT

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Oct 04, 2024

Andrew Toyota responded

Hi, Thank you for your feedback! We're pleased to hear that you had a positive experience with our service department and that our team was friendly and helpful. We appreciate your support!

September 06, 2024

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Employee Rating

Best service department to deal with in the Milwaukee area! Easy to deal with and quick responses. More

by BIGBOYSRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Allen Good, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Sep 07, 2024

Andrew Toyota responded

Hi, Thank you for your feedback! We're pleased to hear you find our service department the best in the Milwaukee area. We appreciate your kind words and look forward to assisting you again!

September 02, 2024

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Employee Rating

5 star service every time. Very informative and helpful. Also understanding to my needs and budget. Highly recommend. More

by Gina Dandrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno

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Sep 03, 2024

Andrew Toyota responded

Thank you, Gina! We’re thrilled to hear that you consistently receive 5-star service from us. It’s great to know that our team is both informative and attentive to your needs and budget. We appreciate your recommendation and look forward to serving you again!

August 30, 2024

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Awesome work! Love the video explaining features worked on sent to phone.. will come again! More

by KTLXIONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Aug 31, 2024

Andrew Toyota responded

Hi, Thank you! We’re thrilled you loved the feature explanation video and had an awesome experience. We look forward to seeing you again at Andrew Toyota!

August 21, 2024

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Employee Rating

Outstanding customer service and expertise of mechanics. Knowledgeable staff who are friendly. Waiting area was clean. More

by robertsonsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2024

Andrew Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced outstanding customer service and appreciated the expertise of our mechanics. It’s great to know that our staff’s knowledge and friendliness made a positive impact and that you found our waiting area clean. We look forward to serving you again in the future!

June 26, 2024

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Employee Rating

Great customer service and very friendly people. I feel the service was fast and friendly. I will definitely be back. More

by orlandoewing74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Jun 27, 2024

Andrew Toyota responded

Hi, thank you for your feedback! We're thrilled you had a great experience with our friendly team and fast service. We look forward to seeing you again at Andrew Toyota!

June 21, 2024

Dealership Rating
Employee Rating

Thank you guys for giving me the best business possible need the lawyer rates though More

by DECULLIN1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Kevin Burgher, LINA SCHMOLDT

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Jun 23, 2024

Andrew Toyota responded

Hi, Thank you for your kind words! We're delighted to hear that you had a great experience with us at Andrew Toyota. We appreciate your business and look forward to serving you again in the future.

June 06, 2024

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Employee Rating

Everything was amazing and I loved how fast I was in and out. Very helpful! More

by sm5667
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Jun 07, 2024

Andrew Toyota responded

Hi, We're delighted to hear that you had an amazing experience with us at Andrew Toyota! Our team is committed to providing fast and helpful service. Thank you for choosing us, and we look forward to assisting you again in the future!

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