Spencer Stoor

We had an issue with our passenger side door handle that needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we we needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we were able to get the handle replaced. Jose and Spencer were very patient with us during the process and were very pleasant and easy to work with. I highly recommend both of them. More

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Mike Rios is great. Very helpful. Wish the dealership was as good as he is. Very helpful. Wish the dealership was as good as he is. More

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The folks at Coulter Infiniti are the best at what they do. Whether you are buying a car or getting service done at their knowledgeable Service Department, you will be treated with kindness, respect and fa do. Whether you are buying a car or getting service done at their knowledgeable Service Department, you will be treated with kindness, respect and fairly. I have been buying and servicing my cars at Coulter Infiniti for 12 years and I’m proud to call them my dealership and service department of choice for everything that pertains to my family’s vehicles. When you work with them you are treated like part of the family, not just a dollar in their bank account. 100% recommend Coulter Infiniti in Mesa, AZ! More

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Scott is a world class service advisor that is always a pleasure to work with. Keep up the excellent customer service. pleasure to work with. Keep up the excellent customer service. More

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Took in my vehicle for a starting problem, they got me in and out without a hassle. THANK YOU to the entire team...I even got my car washed !! and out without a hassle. THANK YOU to the entire team...I even got my car washed !! More

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Service was excellent. Sierra is an excellent service manager, keeps me informed with the service being provided. Sierra is an excellent service manager, keeps me informed with the service being provided. More

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Very poor service. Took in vehicle for some lights and couldn’t work with the extended company to get them fixed. They were able to charge me $1100 for brakes though. M Took in vehicle for some lights and couldn’t work with the extended company to get them fixed. They were able to charge me $1100 for brakes though. Mike Rios was the service advisor and was less than helpful. Lazy poor service. Do not recommend. Update - Spencer called promising the world. Agreed the service was poor and that’s not how customer service should be handled. I told them I would be available the week of June 3rd to have the car fixed. Well, today is June 24th and still haven’t received a call, text or email. They really seemed to care, but I think it’s only because I left an honest review. Stay away from this dealership. More

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I found the car on Auto Trader and contacted them. I worked with Margo and she is really nice to work with. She took care of what I needed to do and helped me through the whole process. As for th I worked with Margo and she is really nice to work with. She took care of what I needed to do and helped me through the whole process. As for the car. It was a used car and there was some issues but Coulter Infiniti took care of what I needed. They gave me a loaner and also dropped my car off after it was done. Thanks to Spencer the service director for taking care of things. More

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Scott Shaffer and family owned dealership make you feel welcome and valued as a customer. welcome and valued as a customer. More

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I had exceptional treatment from start to finish at Coulter Infinity. Matt Goudarzi was friendly, informative, patient and not pushy at all. I would recommend this dealership to anyone who wants guaran Coulter Infinity. Matt Goudarzi was friendly, informative, patient and not pushy at all. I would recommend this dealership to anyone who wants guaranteed stellar service. More

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