Spencer Ramos
Spencer Ramos at San Antonio Dodge Chrysler Jeep Ram
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Spencer Ramos

Used Car Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.4
241 Reviews

When not at work, my family and I love to go to Medina Lake for fishing, camping and, of course, BBQ. If you haven't tried my BBQ ribs, you haven't lived. And my bone-in Ribeye will make you want to slap yo mama! Clearly, I love to cook, especially for my family. Our house is a Spurs house, period!

Dealership Experience

6 yrs, 6 mos

Specialties & Trainings

Chrysler Certified Consumer Advocate

4.4

241 Reviews

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241 Reviews of Spencer Ramos

November 14, 2024

Dealership Rating
Employee Rating

Excellent service! Got the wife and I in reliable vehicles no complaints at all! Thanks More

by SPENCERMITCHELL45
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Gonzales

Nov 14, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and your wife, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 30, 2024

Dealership Rating
Employee Rating

BRIANNA WAS AMAZING. She helped my wife and I get into a 2022 silverado and we Love it. Thank you bri! More

by jonathanvallin63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Nguyen, Marco Benavides

Oct 30, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Jonathan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brianna and our team, and we look forward to working with you again. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 23, 2024

Dealership Rating
Employee Rating

Dylanne provided exceptional customer service and address and issue to my recently purchased vehicle. Excellent communication. More

by aeulouz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nikolas Garcia, Marco Benavides , Dylanne

Oct 24, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for your feedback on your recent visit to San Antonio Dodge Chrysler Jeep Ram. It's great to hear that we were able to assist you and that you had such a positive experience. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 19, 2024

Dealership Rating
Employee Rating

We specifically told them we wanted myself to be the primary driver and my grandmother was the co signer. You all lied to get a sale and did it the other way around. I would never recommend your busines More

by Jmontyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 23, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

October 15, 2024

Dealership Rating
Employee Rating

The vehicle had supposedly been serviced and checked by their service team to make sure it was in working order. On the drive home, I had faulty headlights. Also they made an error on my finance contract w More

by mramirez_1927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Randle Harrelson , Mark Montz

Oct 18, 2024

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

September 29, 2024

Dealership Rating
Employee Rating

Jessie Orozco is a well versed individual with leadership qualities. Train him for management roles. More

by Ricardo Rendón
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Orosco , Mark Montz

Sep 30, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your wonderful review, Ricardo! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 29, 2024

Dealership Rating
Employee Rating

Not a bad dealership but lacks customer service in responding to there customers timely manner More

by bchasse99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andre Debois , Mark Montz

Oct 03, 2024

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

September 26, 2024

Dealership Rating
Employee Rating

Great car buying experience. They worked hard for us and it is appreciated. Thanks again More

by mojopin23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara, Andre Debois

Sep 26, 2024

San Antonio Dodge Chrysler Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

August 30, 2024

Dealership Rating
Employee Rating

Andrew Galvan, Spencer Ramos & Mark from finance were AMAZING! Coming from out of town for the purchase they answered all my questions with honesty and were very genuine. Andrew literally rolled out the More

by ryelarodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Galvan , Mark Montz

Aug 31, 2024

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

August 23, 2024

Dealership Rating
Employee Rating

Very professional, they worked with me and was able to get me approved for the car I wanted. More

by dioso.gz.emilio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Williams

Aug 24, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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