17 Reviews
Write a ReviewDealership Experience
5 yrs, 3 mos
Languages Spoken
English
17 Reviews of Spencer Casterline
February 21, 2023
called Saturday and Spencer was cool. Wanted me to come in and get a trade estimate. Told him I was looking at a certain truck on their website (still currently on there). They called bac Wanted me to come in and get a trade estimate. Told him I was looking at a certain truck on their website (still currently on there). They called back to set an appt and was kinda pushy and said he’d have the truck on hold. Told him it was hard driving up from Hays County to Cedar Park. I get there and Spencer f^@&ed me off to someone else and didn’t even come out to greet me. Then I waited well after my appointment time and met a new sales person. This kid was super nice and understanding, but then told me out of the dozen or so trucks they had only about 4 were available for sale and he had never even seen the one I was supposed to have on hold. Super unprofessional staff and policies. Super inconsiderate to waste someone’s gas and time. More
January 20, 2022
Spencer and the Toyota folks were very helpful in helping us find the right car for my daughter. They were easy, thorough and I highly recommend them. We will be coming back for our Camry. us find the right car for my daughter. They were easy, thorough and I highly recommend them. We will be coming back for our Camry. More
October 12, 2021
Toyota of Cedar Park was friendly and attentive in making sure the sale process was smooth and efficient sure the sale process was smooth and efficient More
Other Employees Tagged: Chris Luke, Konstantin Allen
August 20, 2021
Very Good Experience in detailing the car technicalities from the sales representative & easy process of finance. from the sales representative & easy process of finance. More
Other Employees Tagged: Belinda Fernandez, Chris Luke
June 22, 2021
Thank you for ordering and delivering the exact car that we wanted - color, features and pricing. We are happy with our previous purchase and hope to have a good experience going forward. we wanted - color, features and pricing. We are happy with our previous purchase and hope to have a good experience going forward. More