Spencer Cassidy
Spencer Cassidy at INFINITI of Kansas City
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Spencer Cassidy

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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5.0
53 Reviews

Dealership Experience

8 yrs, 11 mos

5.0

53 Reviews

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53 Reviews of Spencer Cassidy

January 22, 2024

Dealership Rating
Employee Rating

Everyone I dealt with at the dealership made the process of buying a car simple and easy. More

by jokoehler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Cuezze, Poula Fayek , Ghaith ajlouni

Jan 26, 2024

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We really appreciate it.

December 12, 2023

Dealership Rating
Employee Rating

Well-run dealership. The facility was clean and the wait area is nice with several amenities. More

by Sgalary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms , Joseph Reed , Mason, Sales.

Dec 19, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We really appreciate it and appreciate your business.

November 26, 2023

Dealership Rating
Employee Rating

Great dealership and service! ! Never disappointed! Spencer also did great job explaining and keeping us informed! More

by Nickiebean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We really appreciate it and appreciate your business.

November 19, 2023

Dealership Rating
Employee Rating

The entire experience was efficient, effective and professional with a pleasant waiting area and showroom. More

by JGJ1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The sales receptionist was very pleasant and helpful as we looked at vehicles on the display floor while service was being performed.

Dec 19, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We really appreciate it and appreciate your business.

November 17, 2023

Dealership Rating
Employee Rating

They provide an excellent customer experience. My two fav guys are in the same office and if you know, then you know..you don't find genuine "people" that love what they do and provide the same ex More

by janevagrigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We really appreciate it and appreciate your business.

October 06, 2023

Dealership Rating
Employee Rating

Rich DuVall was a genuinely good guy and great car-salesman. I called in not knowing what kind of car I wanted, just the features I wanted and he was able to find a car within my price range that More

by Dania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Poula Fayek , Rich Duvall

July 11, 2023

Dealership Rating
Employee Rating

Was treated awesome from the get go! ! No pressure sale was the best part for me!!! More

by Kcroadglide
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin

July 10, 2023

Dealership Rating
Employee Rating

I had a wonderful refreshing experience at Elevated Nissan. Todd and Poula were very friendly, helpful, professional, assisting me in my car search and the financing process. I really enjoyed the relax More

by Top_Gear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Poula Fayek, Todd Beal

April 06, 2023

Dealership Rating
Employee Rating

Service was thorough and well maintenance with issues at hand… the service tech was completely fantastic More

by adkstyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2023

INFINITI of Kansas City responded

Thank you for the 5-star review. We appreciate your business.

March 22, 2023

Dealership Rating
Employee Rating

Extremely nice staff that is knowledgeable about their product and don’t apply pressure to make the sale! More

by Rotorrench
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

INFINITI of Kansas City responded

Thanks for taking time to leave us a review of your experience to our dealership. We really appreciate it and appreciate your business.

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