Spencer Cassidy
Service Advisor
INFINITI of Kansas City
6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203
Dealership Experience
8 yrs, 11 mos
53 Reviews
Write a Review53 Reviews of Spencer Cassidy
January 22, 2024
Everyone I dealt with at the dealership made the process of buying a car simple and easy. of buying a car simple and easy. More
Other Employees Tagged: John Cuezze, Poula Fayek , Ghaith ajlouni
December 12, 2023
Well-run dealership. The facility was clean and the wait area is nice with several amenities. The facility was clean and the wait area is nice with several amenities. More
Other Employees Tagged: Dave Grooms , Joseph Reed , Mason, Sales.
November 19, 2023
The entire experience was efficient, effective and professional with a pleasant waiting area and showroom. professional with a pleasant waiting area and showroom. More
Other Employees Tagged: The sales receptionist was very pleasant and helpful as we looked at vehicles on the display floor while service was being performed.
November 17, 2023
They provide an excellent customer experience. My two fav guys are in the same office and if you know, then you know..you don't find genuine "people" that love what they do and provide the same ex My two fav guys are in the same office and if you know, then you know..you don't find genuine "people" that love what they do and provide the same experience each time! More
October 06, 2023
Rich DuVall was a genuinely good guy and great car-salesman. I called in not knowing what kind of car I wanted, just the features I wanted and he was able to find a car within my price range that car-salesman. I called in not knowing what kind of car I wanted, just the features I wanted and he was able to find a car within my price range that had everything I wanted. He was funny, kind, and continued to make sure I was comfortable (offering me water, snacks, tea, etc). He also drove with me to drop off my rental car so I could drive my new car home with no hassle. He was supposed to get off at 3PM and stayed with me until 5PM just to drop off the car. He called the next day after I bought my car to check to make sure I was still happy with it. Overall, great experience with Rich. More
Other Employees Tagged: Poula Fayek , Rich Duvall
July 10, 2023
I had a wonderful refreshing experience at Elevated Nissan. Todd and Poula were very friendly, helpful, professional, assisting me in my car search and the financing process. I really enjoyed the relax Nissan. Todd and Poula were very friendly, helpful, professional, assisting me in my car search and the financing process. I really enjoyed the relaxed atmosphere and did not feel rushed at any part of the process. More
Other Employees Tagged: Poula Fayek, Todd Beal
March 22, 2023
Extremely nice staff that is knowledgeable about their product and don’t apply pressure to make the sale! product and don’t apply pressure to make the sale! More
Other Employees Tagged: Poula Fayek, Ramez Zaky, Todd Beal