Sophia Saracino
Business Manager
Route 18 Chrysler Jeep Dodge Ram
400 New Jersey 18
East Brunswick, NJ 08816
Dealership Experience
18 yrs
Industry Experience
18 yrs
Languages Spoken
English
Spanish
275 Reviews
Write a Review275 Reviews of Sophia Saracino
September 21, 2024
Bryt is amazing! ! She is caring, compassionate and answers all your questions. Thank you Bryt! ! She is caring, compassionate and answers all your questions. Thank you Bryt! More
Other Employees Tagged: Bryt Gandarinho, Aaron Brown
September 20, 2024
My sales guy was phenomenal-Mike. He was very professional and took the time to answer my questions. I couldn’t take delivery of the car right away due to needed prep and service.He a He was very professional and took the time to answer my questions. I couldn’t take delivery of the car right away due to needed prep and service.He always responded right away to me when I had questions. He was wonderful to work with. Yet I was so disappointed with the final purchase experience during which Mike was not present. It was not transparent or honorable and diminished the joy of buying the car. A happy and pleased customer is so valuable. I wish I could tell people where I bought the car and what a good experience it was but I cannot. I just won’t mention where it was purchased and removed any reference to the dealership from the car, I talk about the car but not the buying process. More
Other Employees Tagged: Mike A.
September 18, 2024
Everyone was very polite arriving and Alan was great got us exactly what we were looking for. Thank you us exactly what we were looking for. Thank you More
Other Employees Tagged: Alan Maynard, Ryan McDonagh
September 17, 2024
The staff was courteous and professional. I was very happy with my purchase. I did not feel any sales pressure and felt my sales rep was very knowledgeable about the vehicle. I was very happy with my purchase. I did not feel any sales pressure and felt my sales rep was very knowledgeable about the vehicle. More
Other Employees Tagged: Mike A., Bryt Gandarinho, Aaron Brown, Alan Maynard, Jason Lomelino, Kelly Mazza, Matt Delise, Ryan McDonagh
September 17, 2024
The staff was courteous and professional. They worked really hard to get me the best deal and I was very pleased with my purchase. They worked really hard to get me the best deal and I was very pleased with my purchase. More
Other Employees Tagged: Mike A., Bryt Gandarinho, Aaron Brown, Alan Maynard, Jason Lomelino, Joseph Salerno, Kelly Mazza, Matt Delise, Ryan McDonagh
September 13, 2024
When I bought my car I dealt with Jeremy in sales, affable fellow. Is there for the customer but maybe not all the way. Will explain: I leased then had to purchase my Jeep Compass 2018. Well, take affable fellow. Is there for the customer but maybe not all the way. Will explain: I leased then had to purchase my Jeep Compass 2018. Well, take my advice before five years are up get rid of it. When you purchase, they do not tell you the vehicle has TWO batteries and when they fail, they really fail, and the dealer makes mucho money charging to fix them. When purchasing this should be disclosed to the customer that the vehicle has two batteries and are very expensive to repair, nearly $1,000.00. They reduced it by a mere less than $200. I spoke to previous owners of Jeeps, and they got rid of the Jeep when the battery and or batteries failed. Same with me. Bye, bye Jeep. DO NOT BUY JEEPS UNLESS YOU CAN AFFORD TO HAVE BOTH BATTERIES REPAIRED! Also, if you have any complaints whatsoever which I had in the beginning concerning aspects of my sale, management does not acknowledge receipt of your letters or reply. Managment is poor. My dealing is with Jeremy and he is a nice fellow just doing his job, but he should have told me there are two batteries and very expensive to repair but then he would lose a sale, and he does have a family to support. Really nothing against Jeremy, although I wish he would have told me the expense involved; also, from speaking to others the break down begins in year five of owning the Jeep. My Jeep FIVE years old. More
Other Employees Tagged: Alicia Alonso, Riverside Partners
September 12, 2024
Not sure who Aaron Brown is, I dealt with Mike in Sales, If Aaron is the Gentleman who authorize my deal, then yes, he deserves a 5-star rating. If Aaron is the Gentleman who authorize my deal, then yes, he deserves a 5-star rating. More
Other Employees Tagged: Mike A., Aaron Brown
September 08, 2024
Super helpful and super quick! Very easy and pleasant experience! I’m very happy. Thank you. Very easy and pleasant experience! I’m very happy. Thank you. More
Other Employees Tagged: Glenn Hedges