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Sophia Saracino

Overview Reviews (288) Inventory (293)

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Sophia Saracino

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Sophia Saracino

Business Manager

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.9

288 Reviews

Overview Reviews (288) Inventory (293)

Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English

Spanish

4.9

288 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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288 Reviews of Sophia Saracino

December 08, 2024

Dealership Rating

Employee Rating

Very impressive,customer service on point and warm atmosphere.I would recommend all day every day this dealership to any one. atmosphere.I would recommend all day every day this dealership to any one. More

by Sierrabak@yahoo.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Riverside Partners, Matt Delise

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Dec 17, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your recommendation and 5-star review! We appreciate your business and you taking the time to share experience. We look forward to working with you again in the future.

November 24, 2024

Dealership Rating

Employee Rating

Daniel was understanding and worked with us via telephone. We appreciate that we could do business over the phone. telephone. We appreciate that we could do business over the phone. More

by Ifahmy9156

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Colon, Ryan McDonagh

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Dec 03, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience and for the 5-star review. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

November 22, 2024

Dealership Rating

Employee Rating

Bryt was very helpful in the process and took the time with Jason Bedore to get me the best deal! with Jason Bedore to get me the best deal! More

by Joe@holidayevents.us

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryt Gandarinho

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Dec 03, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback and for the 5-star review Joe. We are pleased that our team was able to provide you with professional and attentive customer service throughout the purchasing process. Your satisfaction is our top priority and we are here to help you at any time.

October 30, 2024

Dealership Rating

Employee Rating

Great place this is my 6th jeep and 2 ram MIKE A IS THE BEST MY FAMILY BOUGHT MANY MANY CARS WILL BE DOING MORE BUSINESS LOVE THIS PLACE BEST MY FAMILY BOUGHT MANY MANY CARS WILL BE DOING MORE BUSINESS LOVE THIS PLACE More

by mjg0316

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike A., Aaron Brown

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Oct 31, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Mike A and our team. It’s wonderful to have loyal customers like you, and we can’t wait to help you and your family with your next car purchase. Enjoy your new vehicles!

October 20, 2024

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Employee Rating

This is the only car buying experience I’ve ever had where everybody did everything that they said they were going to do with no surprises at the end. Alan and Sophia were exceptional in every way. where everybody did everything that they said they were going to do with no surprises at the end. Alan and Sophia were exceptional in every way. More

by AB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alan Maynard

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Oct 20, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We’re thrilled to hear that Alan and Sophia provided you with such a seamless and honest car-buying experience. Your satisfaction means the world to us, and we appreciate your recommendation! Enjoy your new car!

October 20, 2024

Dealership Rating

Employee Rating

Very nice people , they treated me with respect and kindness ,for me they are a 100% perfect . kindness ,for me they are a 100% perfect . More

by EILAFERRER22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Lomelino

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Oct 20, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! We’re so glad to hear that you felt respected and treated with kindness. Your support means a lot to us, and we strive for 100% satisfaction every time! We look forward to serving you again! 🌟

October 17, 2024

Dealership Rating

Employee Rating

We were contemplating between a Mazda & a Grand Cherokee Jeep, and of course we settled with the jeep! We could not have been happier with our choice. Jeremy was our sales person & he was so genuine and ama Jeep, and of course we settled with the jeep! We could not have been happier with our choice. Jeremy was our sales person & he was so genuine and amazing! Such a nice guy. He kept it real with us. The highlight of our night was how helpful and caring Aaron, Glenn and Sophia were. They were all great and made us truly feel like home. Aaron is a real one for sure!! I can go on and on about our experience at RT 18 dealer but long story short 10/10 experience. Thank you all so much!!!! You guys are truly the best! Jeep > Mazda More

by Talha Hepbicer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Glenn Hedges, Aaron Brown , Sophia, Jeremy

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Oct 17, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful feedback! We're thrilled to hear you chose the Grand Cherokee and had such a positive experience with Jeremy, Aaron, Glenn, and Sophia. Your kind words mean a lot to us, and we're glad you felt at home here. Enjoy your new Jeep, and we can't wait to see you again! 🚙✨

October 15, 2024

Dealership Rating

Employee Rating

Excellent experience. Quick and easy, very responsive, and got me exactly what I was looking for. Mike A. was the BEST! Quick and easy, very responsive, and got me exactly what I was looking for. Mike A. was the BEST! More

by ms

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike A.

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Oct 16, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

We’re thrilled to hear about your excellent experience! It’s great to know that Mike A. provided quick and responsive service to help you find exactly what you were looking for. Thank you for your kind words! If you need anything else in the future, feel free to reach out. Enjoy your new car!

October 10, 2024

Dealership Rating

Employee Rating

Very professional and courteous service. I will definitely come back to route 18 for my next lease! I will definitely come back to route 18 for my next lease! More

by raineskye1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bill McDonagh, Glenn Hedges, Mike A., Bryt Gandarinho, Aaron Brown, Daniel Colon, Jason Lomelino, Matt Delise

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Oct 10, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that you had a professional and courteous experience with us. We look forward to helping you with your next lease at Route 18! See you soon!

October 08, 2024

Dealership Rating

Employee Rating

We made an appointment to see a particular jeep. . we were helped as soon as we went in.. Matt was very knowledgeable and helpful.. he worked with us to secure a deal that was acceptable and affordab . we were helped as soon as we went in.. Matt was very knowledgeable and helpful.. he worked with us to secure a deal that was acceptable and affordable for us. Would recommend this dealership . More

by susrisfrank

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Delise

Report | Print

Oct 08, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

It's great to hear you had a positive experience! Matt is dedicated to helping customers find the right vehicle, and we're thrilled he could assist you in securing a deal that worked for you. Thank you for recommending us!

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