Sonya West | Page 32

My wife and I have bought multiple cars from Sonya West and Galleria BMW. All I can say is that she is the absolute best sales person we have ever had. We no longer consider her our sales person, she is a and Galleria BMW. All I can say is that she is the absolute best sales person we have ever had. We no longer consider her our sales person, she is a friend. The dealership and everyone there are really nice too. More

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We only deal with Sonya West when we buy BMW. We can always count on Sonya and highly recommend her at Galleria BMW! We can always count on Sonya and highly recommend her at Galleria BMW! More

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I live out of state and ordered a M car. Sonya West was the sales person. Really got a terrific deal, seamless paperwork all done online including the financing from bmw financial. Highly re Sonya West was the sales person. Really got a terrific deal, seamless paperwork all done online including the financing from bmw financial. Highly recommend Sonya and Galleria BMW if you're in the market for a BMW. More

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Sonya facilitated my purchase of an M2 Comp. She came highly recommended and went above and beyond from start to finish. She secured me a prompt allocation, followed through with the build wit She came highly recommended and went above and beyond from start to finish. She secured me a prompt allocation, followed through with the build with constant updates, and sent all paperwork in a timely manner. I was registering the car in New York and all the documents were were handled seamlessly with my plates arriving in the mail a few days after taking delivery of the M2. I’ve since referred multiple to Sonya, she is a pleasure to work with & she will be my CA when purchasing a G80 M3 next year. More

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Galleria BMW is a wonderful dealership. The salespeople are all very friendly. The dealership provides comfortable seating, snacks and beverages while you wait for your car to be serviced. The salespeople are all very friendly. The dealership provides comfortable seating, snacks and beverages while you wait for your car to be serviced. Sonya West ensured that I felt comfortable with my purchase. She selected a car that met my criteria and needs. She assisted me in understanding the operating system of my car. She gave me her card and told me to call her if I had any questions at all. She remembered my birthday and sent me a Birthday message. More

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Sonya West was amazing. She is very knowledgeable & five star salesperson. This is our first BMW. She helped me decide exactly what I needed. She went above & beyond to get She is very knowledgeable & five star salesperson. This is our first BMW. She helped me decide exactly what I needed. She went above & beyond to get us the SUV we wanted as fast as possible. When our SUV arrived, she was amazing to go over everything with us. Our transaction was smooth, very impressed with the exceptional service we received! More

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I highly recommend Galleria BMW We purchased an X3 and I highly recommend Galleria BMW We purchased an X3 and it was an amazing experience ! Customer service absolutely spot on , very thorough, and kin I highly recommend Galleria BMW We purchased an X3 and it was an amazing experience ! Customer service absolutely spot on , very thorough, and kind . Everyone we interacted was knowledgeable and not pushy . We live in Atlanta GA and would definitely buy from them again ! More

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Sonya West has changed my belief about car salesmen. Never in my life have I experienced such a seamless experience! From the after hours text messages, to the genuine care for getting me the car I re Never in my life have I experienced such a seamless experience! From the after hours text messages, to the genuine care for getting me the car I really wanted, Sonya perfectly embodies the ideal BMW representative. Even though I am only 15 miles from my local dealer (who never even bothered to return my inquiries about 4 new cars), I will always travel to Galleria just to hug Sonya, the BMW miracle worker! More

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Galleria BMW and Sonya West in particular came highly recommended from a few members on the BimmerPost enthusiast community. I was thrilled that Sonya turned out to be the genuine article. A no-nonsense, recommended from a few members on the BimmerPost enthusiast community. I was thrilled that Sonya turned out to be the genuine article. A no-nonsense, professional sales person that goes the extra mile to win her customers business. Sonya was incredibly responsive via text and email. As an out-of-state customer some 2580 miles from Galleria BMW, Sonya answered all my questions, walked me through the process, and made this purchase easy and fun. Due to the pandemic I had the car shipped to me rather than picking it up at the dealership. Again, Sonya came through with a very competitive offer for transporting my car home. This has been one of the easiest car buying experiences I've had so far and this is my sixth BMW. If you're in the market for a BMW and are looking for a no-nonsense deal I would suggest giving Sonya a call. More

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***HAPPY GALLERIA BMW CUSTOMER FOR LIFE***This is my 4th ***HAPPY GALLERIA BMW CUSTOMER FOR LIFE*** This is my 4th BMW purchase with BMW Galleria and 5th BMW purchase overall. The last three were all purcha ***HAPPY GALLERIA BMW CUSTOMER FOR LIFE*** This is my 4th BMW purchase with BMW Galleria and 5th BMW purchase overall. The last three were all purchased through Sonya West. We purchased our latest BMW last week with Sonya West. My expectations are always high and BMW Galleria does not disappoint. Our experience was exceptional as usual. I called Sonya West earlier in the week and told her I would like to test drive an X5 as we needed to move up from the X3 for size and towing capacity. A loaded X5 was waiting for me to test drive upon arrival, no drama or pressure. In fact, we handed her the keys back after our test drive and went home to think it over - no pressure whatsoever. We called her mid week and gave her our budget and the must have options. When we returned the following week she was ready with the car that had the options we selected, the price point we provided and the paperwork ready. She found the right X5 for us and we were in and out and on our way to the mountains for a much needed family vacation in our new X5 within 2 hours. Sonya West was great at communicating the options available in my price range with no pressure. We didn’t haggle, didn’t go back and forth on trade in value. This is how car buying should be. You can tell Sonya loves her job because it is evident when she is telling you about BMW, the brand, the vehicles, etc. This is not just a job to her. She wants you to love your BMW not only the day you’re buying it but over the life of your car. She is there for all of your needs and takes pride in making sure you are not just a one time customer. Once you buy at Galleria BMW you are a Galleria BMW family member for life. I’ve sent several friends and family members to Galleria and they all drive away happy in their new BMWs. This is what you are buying when you purchase a BMW...professional, courteous and hassle free experience whether it be when you purchase or during service visits. Amber Fisher in finance was great too. There was no pressure to buy extras. She explained what each one covered and let me choose which ones I wanted on a tablet. No hassles! I highly recommend Sonya West and the Galleria BMW Team. I will definitely return when I am ready for my next BMW. I think my husband is now ready for something new because he keeps driving my new X5. Thank you to Sonya, Amber and the Galleria BMW Team! More

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