272 Reviews
Write a Review272 Reviews of Sonny Lam
October 20, 2024
I always receive fast and friendly service at this location. The service advisors are always helpful. location. The service advisors are always helpful. More
Other Employees Tagged: Larry Dee, Javier Olivares , Gary Chan, Julie Wang
October 04, 2024
From Junior, Sonny to Hanzal the transaction went smoothly. Hanzal went through explained the financing and I left Puente Hills Hyundai in a "new" to me Volvo XC90. Thank you too these gentlemen who smoothly. Hanzal went through explained the financing and I left Puente Hills Hyundai in a "new" to me Volvo XC90. Thank you too these gentlemen who made my experience stress-free and enjoyable. More
Other Employees Tagged: Justin Kil, Bryan Gonzalez, Hanzel Fraguere , Junior
October 03, 2024
I came in for a standard recall repair on my 2015 Hyundai Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership SMS system and gave updates throughout the whole process. I can't imagine how annoying it must have been for him to call and submit claims back and forth to figure out all the issues with my car that were covered by my extended warranty. In the end, I had: a leak on both axles, a leak in the valve cover gasket, dirty cabin and engine air filters, carbon buildup on my entire fuel system, and an issue with my car burning oil. Jae and the rest of the service department fixed it and had my car ready in less than 4 days, along with a rental so I could get around! He was courteous and diligent throughout the whole process, and every single other person I interacted with was incredibly friendly and helpful as well. Puente Hills Hyundai puts all my "evil dealership" fears to rest -- they're not there to make a quick buck off of you, they really want to help you solve your issues. Thanks again Jae! More
Other Employees Tagged: Larry Dee, Javier Olivares, Jae Lee
October 01, 2024
Large, clean, dealership with kind respectful staff . Almost a good amount of new cars to choose Almost a good amount of new cars to choose More
Other Employees Tagged: Robert Jefferson
August 22, 2024
My name is Peter H, and I had the pleasure of trading in a vehicle at Puente Hills Hyundai. Exemplary performance by all Hyundai employees I truly appreciate the team effort from Nicole on the Internet si a vehicle at Puente Hills Hyundai. Exemplary performance by all Hyundai employees I truly appreciate the team effort from Nicole on the Internet side of sales who guided me through the initial process and guaranteed my satisfaction, every step of the way, to Karim's on the floor expertise and knowledge of the vehicle (and his ability to answer multiple on the fly questions during our test drive of both vehicles), to Sonny; who truly showed his experience in deal making and lastly, but definitely not least, Larry in finance who took his time in the late evening to explain to me every detail of my contract and answered every question that I had. Having been a Honda customer previously, and not knowing how the experience would be; I can truly say that I feel welcome in the Hyundai family from the team at Puente Hills. Thank you to the whole team, I really appreciate it and I really love the car!! (2021 Hyundai Kona Ultimate Electric) More
Other Employees Tagged: Jonathan Martinez, Larry Dee , Karim (on the floor) and Nicole (internet sales)
August 14, 2024
Its a great place. Love my car people so good, fast, know how .see soon Love my car people so good, fast, know how .see soon More
Other Employees Tagged: Bryan Gonzalez, Larry Dee
August 07, 2024
This dealership helped me out more than I could have imagined. I was immediately directed to who I needed to see before even entering the door and found the exact car I wanted with a great deal. Thank y imagined. I was immediately directed to who I needed to see before even entering the door and found the exact car I wanted with a great deal. Thank you so much. More
Other Employees Tagged: Ryan Ozaki, Hanzel Fraguere , Jr from sales
August 04, 2024
Best experience ever with the amazing team. They all went above and beyond in helping us get my car. They all went above and beyond in helping us get my car. More
Other Employees Tagged: Hanzel Fraguere