278 Reviews
Write a Review278 Reviews of Sonny Lam
November 21, 2024
Ray was very nice and informative. Larry was great and explained everything well. Had a pleasant experience overall. Larry was great and explained everything well. Had a pleasant experience overall. More
Other Employees Tagged: Ray Alvarez, Larry Dee
November 21, 2024
Had a great experience though been unable to finish transaction do to my situation. Juan in sales has followed up we are still trying . To finalize excelent cust. Setvice transaction do to my situation. Juan in sales has followed up we are still trying . To finalize excelent cust. Setvice More
Other Employees Tagged: Ryan Ozaki, Larry Dee , Juan ?
November 08, 2024
Any questions I had Ray was able to answer. He was professional and was willing to show me any vehicle I was interested in. He was professional and was willing to show me any vehicle I was interested in. More
Other Employees Tagged: Ray Alvarez, Steve Chang
October 24, 2024
Puente Hills Hyundai always provides fast and friendly service. The service advisors do a great job of letting you know what to expect. service. The service advisors do a great job of letting you know what to expect. More
Other Employees Tagged: Larry Dee, Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel , Julie Wang
October 20, 2024
I always receive fast and friendly service at this location. The service advisors are always helpful. location. The service advisors are always helpful. More
Other Employees Tagged: Larry Dee, Javier Olivares , Gary Chan, Julie Wang
October 04, 2024
From Junior, Sonny to Hanzal the transaction went smoothly. Hanzal went through explained the financing and I left Puente Hills Hyundai in a "new" to me Volvo XC90. Thank you too these gentlemen who smoothly. Hanzal went through explained the financing and I left Puente Hills Hyundai in a "new" to me Volvo XC90. Thank you too these gentlemen who made my experience stress-free and enjoyable. More
Other Employees Tagged: Justin Kil, Bryan Gonzalez, Hanzel Fraguere , Junior
October 03, 2024
I came in for a standard recall repair on my 2015 Hyundai Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership SMS system and gave updates throughout the whole process. I can't imagine how annoying it must have been for him to call and submit claims back and forth to figure out all the issues with my car that were covered by my extended warranty. In the end, I had: a leak on both axles, a leak in the valve cover gasket, dirty cabin and engine air filters, carbon buildup on my entire fuel system, and an issue with my car burning oil. Jae and the rest of the service department fixed it and had my car ready in less than 4 days, along with a rental so I could get around! He was courteous and diligent throughout the whole process, and every single other person I interacted with was incredibly friendly and helpful as well. Puente Hills Hyundai puts all my "evil dealership" fears to rest -- they're not there to make a quick buck off of you, they really want to help you solve your issues. Thanks again Jae! More
Other Employees Tagged: Larry Dee, Javier Olivares, Jae Lee