Sonny Betancourt

Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More

by brenda.barbour Verified Customer Verified Customer

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The experience was great. Still waiting for the Service Center to schedule repair of carpet in vehicle. Still waiting for the Service Center to schedule repair of carpet in vehicle. More

by bjcshu Verified Customer Verified Customer

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Salesman and the financial representative were dishonest regarding the discount!! I was very disappointed in the purchase price. regarding the discount!! I was very disappointed in the purchase price. More

by brenda5wall Verified Customer Verified Customer

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Don’t buy here and save yourself the headache! I bought a vehicle from this dealer on July 24. Day 4 of driving this vehicle, the vehicle start making loud sounds and A whistling noise when it’s i I bought a vehicle from this dealer on July 24. Day 4 of driving this vehicle, the vehicle start making loud sounds and A whistling noise when it’s in reverse. The vehicle is having some kind of electrical issues. The front screen randomly cut off while I’m listening to music. This is my second Chevy trax so I can confirm this is not normal. I took my vehicle back to have them look at it. they refuse to fix the issue and they refuse to take the vehicle back. I ended up talking to the manager, and he was completely rude and hung up on me while I was expressing the issues that I was having with the vehicle that I brought from the dealership that’s that he’s running. If you’re reading this, please go somewhere else. These people are scam artist and management will not help you at all More

by Christine P Verified Customer Verified Customer

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Banister ford provided great on time service and very friendly and professional personnel and keep you informed throughout the process friendly and professional personnel and keep you informed throughout the process More

by epidet1 Verified Customer Verified Customer

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Monica and Mel worked hard to find a vehicle that had a special interest rate offer.so that my payments would be reasonable. I have beautiful black and white bronco sport heritage edition that they drove special interest rate offer.so that my payments would be reasonable. I have beautiful black and white bronco sport heritage edition that they drove down from New Jersey for me! More

by stevensjobs Verified Customer Verified Customer

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Sonny is an excellent sales person. His wife was excellent too. Great job. Appreciate the way they explained everything and got my financing where I wanted it to be. They explained His wife was excellent too. Great job. Appreciate the way they explained everything and got my financing where I wanted it to be. They explained how the vehicle works. There was an issue with the vehicle and it was handled and resolved right away. More

by DJASKEI2 Verified Customer Verified Customer

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I love shopping for a vehicle from a Dealership where the sales staff aren’t pushy and pressuring the customers to make the sale. My husband and I have been looking for a F250 pick up truck for over a year. sales staff aren’t pushy and pressuring the customers to make the sale. My husband and I have been looking for a F250 pick up truck for over a year. The pandemic complicated our search as it was more important to find exactly what we wanted at the right price. Sonny Betancourt and his wife Evelyn Betancourt were always available to answer any questions that we had. When we found our perfect truck at Banister Ford the sale and delivery process was easy and the customer service was exceptional. I highly recommend Sonny and Banister Ford! More

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The very best employees because I brought my 1st car at Sturat Ford in Lanham MD and that why am back with Ford best customer service Sturat Ford in Lanham MD and that why am back with Ford best customer service More

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There was a slight problem but Ms. Craft step in and resolved it. Thank you Ms. craft Craft step in and resolved it. Thank you Ms. craft More

by KEELSHERMAN9 Verified Customer Verified Customer

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