Sonic Automotive | Page 4

Quick easy friendly. Brought my nephew with me just so he could see what customer service looks like Brought my nephew with me just so he could see what customer service looks like More

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Whole team was great. No pressure at all. Nothing was rushed. Explained options for leasing or taking a loan out. Gave all rebates available. Anything extra was written do No pressure at all. Nothing was rushed. Explained options for leasing or taking a loan out. Gave all rebates available. Anything extra was written down and a schedule to get the services done. More

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They say that they perform the multi point inspection with the Works oil change. I had my car in there 2 or 3 times over the last year and they never said anything about the parking light that has been b with the Works oil change. I had my car in there 2 or 3 times over the last year and they never said anything about the parking light that has been burned out for at least a year. That makes me think, how much other stuff did they not do. More

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Service is always efficient and love the on line scheduling. I always receive a full explanation of service and needs! scheduling. I always receive a full explanation of service and needs! More

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Fast, nice facilities, Mikaela was thorough in the review of the service and the valet option. of the service and the valet option. More

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Fast, professional, friendly, and well worth the cost for the great job they do for us the great job they do for us More

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Saturday 1/3/26 I had my first oil change since I purchased my Ford Bronco from Jordan Ford in October 2025. I love this truck! Chris was wonderful in the service department. I asked him if they coul purchased my Ford Bronco from Jordan Ford in October 2025. I love this truck! Chris was wonderful in the service department. I asked him if they could inspect the rear end of the vehicle after the oil change because I got rear ended a week before. I wanted to make sure there was no damage except a couple of scrapes on the spare tire rim. They confirmed all was ok. What huge relief. So, yes my service was amazing. I highly recommend Jordan Ford Service Department. Thanks, Dawn Gillis More

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Nice staff, accommodating, works well with what you want to complete sell. Nice vehicle, well maintained. to complete sell. Nice vehicle, well maintained. More

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Customer service is great when communicating with people at Jordan Ford. Make sure you know the direct number for the person you want to reach because the automated phone system is very frustrating. at Jordan Ford. Make sure you know the direct number for the person you want to reach because the automated phone system is very frustrating. More

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Jordan Ford is very courteous and prompt. The service people like Jared are knowledgeable and helpful. The service people like Jared are knowledgeable and helpful. More

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