Sonic Automotive

Great follow up! Brandy and Dave were great to deal with. They kept me informed as I waited on the delivery of my Bronco! Brandy and Dave were great to deal with. They kept me informed as I waited on the delivery of my Bronco! More

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Service was great and the schedule was kept on time . Will be returning for service in the future. Will be returning for service in the future. More

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After hitting a deer in Dec 2024, I trusted Jordan’s again because of a great experience in 2021. This time? A nightmare. They returned my car in Jan. By April, it was overheating. Turns out the tech again because of a great experience in 2021. This time? A nightmare. They returned my car in Jan. By April, it was overheating. Turns out the tech had taken shortcuts—missing engine cover, broken fan shroud, and a poorly burped cooling system. I brought it back six times in a month, getting excuse after excuse. Customer service was abysmal—broken promises, no callbacks, and no real solutions. When another deer hit my car in May, I was relieved I could take it somewhere else. Campbell Ford quickly spotted more issues Jordan’s ignored and fixed things properly. But the car kept overheating. Campbell ran a block test—blown head gasket. Jordan’s refused to believe it, claimed nothing was wrong, and spent months avoiding responsibility while I drove a ticking time bomb. In the end, Jordan’s said, “It runs. You just never know when it’ll overheat.” That’s The Jordan Way. More

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I’ve spent $4000+ to fix what they first thought was a clutch issue(which didn’t work), then a transmission issue, which they speculated would fix the problem. This would’ve cost me another 4k. Can’t aff clutch issue(which didn’t work), then a transmission issue, which they speculated would fix the problem. This would’ve cost me another 4k. Can’t afford the gamble. I’ll just have to drive this 2016 Focus with its rough shifting, with 4k wasted. More

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They all were super nice and very helpful! Thank you all very much! Will definitely be back. Thank you all very much! Will definitely be back. More

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The service is amazing. The representative was knowledgeable, friendly, and eager to answer any questions I had The representative was knowledgeable, friendly, and eager to answer any questions I had More

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Fast, friendly and convenient service. Tom got exactly what I wanted. Brandy was also very knowledgeable. Tom got exactly what I wanted. Brandy was also very knowledgeable. More

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I was pleased with the customer service I received. Everyone I interacted with was friendly and the communication throughout the day was top notch. I will definitely bring my vehicle back here for ser Everyone I interacted with was friendly and the communication throughout the day was top notch. I will definitely bring my vehicle back here for service in the future. More

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The whole experience was perfect and Keaton was fantastic to deal with. He is very knowledgeable and trustworthy. Went above abs beyond our expectations. I've been to lot of car dealers as this by far was th to deal with. He is very knowledgeable and trustworthy. Went above abs beyond our expectations. I've been to lot of car dealers as this by far was the best experience we have ever had. Because the vehicle we bought was a surprise for our daughter he put a bow on the car and a sign with her name. That was just the icing on the cake. The price was fair and Keaton even stayed late because we came from Michigan and we waved to get it the same day. If you are planning on going to this dealer definitely go and talk to Keaton. You won't be disappointed. Thank you Keaton and Jordan Ford for such a great and easy purchase. More

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They do a great job and good work. Real professionals and work in a timely manner Real professionals and work in a timely manner More

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