Sofia Pinedo
Sofia Pinedo at Tropical Chevrolet
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Sofia Pinedo

Finance Manager

Tropical Chevrolet

8880 Biscayne Blvd.
Miami Shores, FL 33138

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Sofia Pinedo

March 13, 2024

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Employee Rating

If you ever want to find the biggest collection of liars, scammers and dishonest people who lie right to your face, then head over to Tropical Chevrolet and buy a new vehicle. I was met by Felix Diaz, who w More

by tr162
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 15, 2024

Tropical Chevrolet responded

Your feedback is important to us, and we'd like to better understand your experience. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

Mar 15, 2024

tr162 responded

Thats all I have been doing is contacting you, by phone, by messaging and also coming by your dealership, which is about 45 minutes away from me, and you keep giving me the run around. I was supposed to have the scratches on my truck fixed three months ago and all I get are excuses. You know its too difficult for me to sue so you just keep ignoring me and telling me lies and not doing what you said you were going to do. I have called and messaged over 20 times and its still not taken care of, so calling one more time is going to do it?

February 02, 2024

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Employee Rating

We originally intended to get a trax Mario the sales agent made sure to find the one we wanted and give us updates for when it would arrive. He followed up with us and was very nice. Sofia in finance di More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Costa

Feb 05, 2024

Tropical Chevrolet responded

Alex, we appreciate you taking the time to leave Tropical Chevrolet this excellent review. Please do not hesitate to reach out if you need anything in the future be it service or sales. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

January 03, 2024

Dealership Rating
Employee Rating

Mario was a pleasure to work with, very thorough and presented me all options that were available to me. Super helpful, and very easy to deal with. More

by AA
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clyde Orms , Mario Costa

Jan 04, 2024

Tropical Chevrolet responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Mario treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 20, 2023

Dealership Rating
Employee Rating

Mr Diaz was a pleasure to work with. He assisted my wife and I in a very swift and painless transaction. We are very satisfied with Mr Diaz and Tropical Chevrolet. More

by Andres E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yesenia Rodriguez , Hebert Costafreda, Felix Diaz

Dec 20, 2023

Tropical Chevrolet responded

Thank you for taking the time to write about your experience with us, Andres! At Tropical Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Mr. Diaz was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Tropical Chevrolet Team, (305) 754-755

October 24, 2023

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Employee Rating

i want to thank Felix Diaz for attending me so well on the purchase of my brand new vehicle. More

by garciaashleyy31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Diaz

Oct 25, 2023

Tropical Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Felix was able to provide an efficient and overall positive experience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

October 22, 2023

Dealership Rating
Employee Rating

The seller Felix Diaz was friendly and very professional. I am very grateful for his service…even the financier Sofia was very professional More

by valdes_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Diaz

Oct 24, 2023

Tropical Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that Felix, Sofia and our team made such a great impression on you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

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