Sofia Nieto

Bob new car buying experience While I wanted to buy the car, I did not like the fact that each of my questions had to be first brought to the manager as I waited for in excess of 2 While I wanted to buy the car, I did not like the fact that each of my questions had to be first brought to the manager as I waited for in excess of 20-25 minutes for each answer. More

by rnorris4815 Verified Customer Verified Customer

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Happy Review! Happy Hyundai dealership has very attentive staff. I found everyone to be polite and very helpful. I am very pleased with my new 2017 Santa Fe SUV! Happy Hyundai dealership has very attentive staff. I found everyone to be polite and very helpful. I am very pleased with my new 2017 Santa Fe SUV! Thank you Happy Hyundai and to all of the staff thank you for your excellent service! More

by mrjac50 Verified Customer Verified Customer

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Great customer service Working with Cory was a great, he was very knowledgeable and made my first car buying experience very easy. Sofia was very pleasant and helpful whe Working with Cory was a great, he was very knowledgeable and made my first car buying experience very easy. Sofia was very pleasant and helpful when I called in to get information about my new Accent. Thank you Happy Hyundai I love my new car More

by tay.point1702 Verified Customer Verified Customer

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Bait and Switch! Extremely disappointed in the communication with this dealership. I spoke to Sofia Nieto on December 26th about a 2016 Hyundai Sonota I was interested Extremely disappointed in the communication with this dealership. I spoke to Sofia Nieto on December 26th about a 2016 Hyundai Sonota I was interested in and explained the price I was willing to pay along with the incentives I qualified for through Hyundai. Moments later we setup an appointment via e-mail to come view the car and the e-mail stated the vehicle was available for viewing along with the price and discounts there were applicable to me. Once I got to the dealership no one greeted me or asked if I needed help. I had to go up to the desk where the managers seemed to be at to ask for assistance. It wasn't till about 15-20 minutes later I was assisted after seeing my name was already on the appointment board in the lobby. I do understand it was busy that day so I didn't have a problem waiting. Sofia asked that I ask for her when I get there, yet she never showed up or even said hello. I worked with a man named Dave who walked me around the lot but the vehicle I was interested in was no where to be found. Better yet there were no Sonota sports with the color I was looking for! After that was all settled I determined this was a possible bait and switch. Nonetheless I decided to go over the price since he was certain he could get the vehicle from another dealer. At that point it was evident Sofia was either completely incompetent or flat out lied about the price. I knew the price online included all applicable rebates and incentives but I asked that she quote me a price with what incentives I qualified for. That price was $17,900. The price Dave provided was the MSRP of roughly $24k. Even after incentives it was roughly $21k, very far off from what Sofia quoted me in her e-mail and over the phone for confirmation. I showed this to Dave and he himself was confused. I'm not sure what type of dealership they run there but I drove 50 minutes from Joliet just to be told the car wasn't available and the price was some made up figure. Disappointing to say the least! I made a decision to go there based on all the positive reviews but now I'm starting to believe they might be fake. This is how dealerships get a bad name! More

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Don't go here xxxxty place to go I wouldn't recommend going here they make you pay to much for a car that's not all that great and once you buy a car from them they xxxxty place to go I wouldn't recommend going here they make you pay to much for a car that's not all that great and once you buy a car from them they can care less about you More

by daniel.macias51 Verified Customer Verified Customer

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car purchase I will strongly recommend this dealership for the professionalism ,and ways to help to get the right service for the customers i will give them the be I will strongly recommend this dealership for the professionalism ,and ways to help to get the right service for the customers i will give them the best and highest review possible. More

by jherrera243 Verified Customer Verified Customer

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Happy place to shop for a vehical! This dealer truly lives up to their name...HAPPY HYUNDAI...YOU WILL LEAVE WITH A SMILE! The salesman wasn't pushy and listened to my request. When I This dealer truly lives up to their name...HAPPY HYUNDAI...YOU WILL LEAVE WITH A SMILE! The salesman wasn't pushy and listened to my request. When I couldn't find the color I liked, he kept looking and found the perfect car for me. I'm very happy today. More

by dkathome Verified Customer Verified Customer

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Satisfaction at Happy Hyundai I was very satisfied with the service at Happy Hyundai. The salespeople made sure I was satisfied with the car I had chosen. They were very informat I was very satisfied with the service at Happy Hyundai. The salespeople made sure I was satisfied with the car I had chosen. They were very informative and the dealership is very competitively priced. More

by needamocha Verified Customer Verified Customer

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Satisfied From the get-go was impressed by the fact that the dealership didn't try to pressure me into coming in or attempt to force me into a vehicle I didn't From the get-go was impressed by the fact that the dealership didn't try to pressure me into coming in or attempt to force me into a vehicle I didn't want (had I not qualified for what I wanted). I knew what I wanted going in and they worked to get me into it. Left feeling completely satisfied. More

by jnzambrana829 Verified Customer Verified Customer

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Customer care Well done customer experience and delivery high professional . I like to feel comfortable . They help with question about extras insurance and guarant Well done customer experience and delivery high professional . I like to feel comfortable . They help with question about extras insurance and guarantee that I add to my Santa Fe . Also help me to cancel my Veracruz guaranties that I bought . More

by ramonbaras Verified Customer Verified Customer

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