Sofia De Cespedes
Sofia De Cespedes at Lexus of Pembroke Pines
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Sofia De Cespedes

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7
89 Reviews

Dealership Experience

4 yrs, 1 mo

4.7

89 Reviews

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89 Reviews of Sofia De Cespedes

January 01, 2025

Dealership Rating
Employee Rating

It was so great to deal with Sofia. She took care of the whole process. Her customer service and personal skills are superb. We truly appreciate the fact that she got us exactly what we More

by Tom and Lore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Lexus of Pembroke Pines responded

Tom and Lore, we're delighted to hear that Sofia provided such excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience with us! Enjoy your new vehicle!

December 31, 2024

Dealership Rating
Employee Rating

Great experience, Sopfiya take care us and also so many our questions she answered and nice talk. More

by venattuvarkey92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Lexus of Pembroke Pines responded

Here at Lexus of Pembroke Pines, we are always thankful for positive feedback from our customers. Thank you for sharing this praise for Sofia!

December 06, 2024

Dealership Rating
Employee Rating

Excellent Service, there was a small mix up regarding the service being covered and they worked it out. More

by AJCALDERIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Lexus of Pembroke Pines responded

We're glad to hear that our team at Lexus of Pembroke Pines was able to resolve the mix-up and provide you with excellent service. Thank you for sharing your experience!

December 04, 2024

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Employee Rating

I had great experience with Sofi . . she was very professional..her fast response to any questions or issue was excellent….very sweet and polite.,.. I highly recommend having her as co More

by GNOURACHI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Sofi provided you with such a professional and responsive experience at Lexus of Pembroke Pines. Thank you for recommending her and our dealership!

November 30, 2024

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Employee Rating

The experience was great. Got a great deal and I’m very happy with my purchase. More

by AUDREYONAWASHINGTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Lexus of Pembroke Pines responded

Congrats on your new ride, and thank you for choosing Lexus of Pembroke Pines! We are grateful for your business and five-star review.

November 12, 2024

Dealership Rating
Employee Rating

Shopping for a new car can be such a drag. . but not anymore! Sofia was cordial and patient and made the whole process a breeze! I'm so glad we spoke to her and I'm loving my RX350! Thanks Sofi More

by The Volpino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Sofia made your car shopping experience enjoyable at Lexus of Pembroke Pines! Enjoy every moment with your new Lexus RX 350, and thank you for the kind words.

November 08, 2024

Dealership Rating
Employee Rating

Sofia was a breath of fresh air in her approach as a product specialist assistant. She was never pushy and she listened to what we had to say, our needs, and wants. Her calm demeanor made my wife and I More

by Rey Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Art Armani

Nov 08, 2024

Lexus of Pembroke Pines responded

Rey, we're delighted to hear that Sofia made your experience at Lexus of Pembroke Pines smooth and enjoyable. It's wonderful knowing her approach resonated with you and your wife. Thank you for sharing!

September 22, 2024

Dealership Rating
Employee Rating

Best experience ever! Everyone was super nice and professional! Car is a dream! RX350 is beautiful! More

by NATALIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Monivis

Sep 23, 2024

Lexus of Pembroke Pines responded

Natalia, we're delighted to hear you had such a great experience at Lexus of Pembroke Pines! Enjoy your RX 350, and thank you for the kind words!

September 20, 2024

Dealership Rating
Employee Rating

Amazing. Veronica is the best seller in the dealer. She is always very nice, attentive and helpful. I recommend her to everyone that wants to buy or lease a c More

by Carlos Duconger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Veronica Rodriguez

Sep 20, 2024

Lexus of Pembroke Pines responded

Carlos, thank you for the glowing recommendation! We're delighted to hear that Veronica provided such excellent service at Lexus of Pembroke Pines. Enjoy your new ride!

September 03, 2024

Dealership Rating
Employee Rating

The overall experience was very smooth. My salesperson seemed more new to the field, but she did help to facilitate a pleasant experience. The finance manager was a pleasure to deal with an More

by NKPATTERSON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Leon

Sep 03, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was smooth and pleasant. Thanks for sharing such detailed feedback about our team!

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