Sofia De Cespedes
Sofia De Cespedes at Lexus of Pembroke Pines
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Sofia De Cespedes

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7
97 Reviews

Dealership Experience

4 yrs, 4 mos

4.7

97 Reviews

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97 Reviews of Sofia De Cespedes

April 15, 2025

Dealership Rating
Employee Rating

I had a very pleasant experience with both sales agents. Both were knowledgeable and were committed to ensuring that I left with a car that met my likely, needs, and budgetary requirements. More

by CHARLEMAGNERX
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kawain Swaby

Apr 16, 2025

Lexus of Pembroke Pines responded

We're happy to hear that our sales agents at Lexus of Pembroke Pines provided you with a pleasant and accommodating experience. Thank you for choosing us!

April 14, 2025

Dealership Rating
Employee Rating

It was a pleasure speaking to Sofia and Simon during my visit to the dealer. They were very knowledgeable and helpful. Overall, it was a great experience. More

by alainb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Robles

Apr 14, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Sofia and Simon provided you with a knowledgeable and helpful experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback, we hope to see you again soon!

April 14, 2025

Dealership Rating
Employee Rating

Received excellent service from Pembroke Pines Lexus even though I was looking to purchase a pre-owned Toyota RAV4 Hybrid they were advertising...not a Lexus. Was actually trading in the Lexus IS 250 that I More

by JULIE.ARON18
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 14, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines provided excellent service and made the process smooth, even when purchasing a pre-owned Toyota RAV4 Hybrid. We'll be sure to pass along your appreciation to Andre, Jessie, Darryl, and Sofia!

March 17, 2025

Dealership Rating
Employee Rating

It was an excellent experience for the first time buying a vehicle and it wasn’t a pain they made. It seem so easy and seamless. Sophia was great waiting for me and greeted me at the door. The manager Jaasi More

by JAFFAL27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaasiel Lacayo

Mar 17, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that your first vehicle purchase was a seamless experience with us at Lexus of Pembroke Pines! It's wonderful to know Sophia and Jaasiel made the process smooth and efficient. Thank you for choosing our team, we hope you're enjoying your new ride!

March 03, 2025

Dealership Rating
Employee Rating

The whole experience was very seamless, and the whole team was very attentive, and it was a pleasure to do business with Lexus Of Pembroke Pinea. By the time I arrived at the dealership, Sophia was wait More

by JAFFAL27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Garcell, Jaasiel Lacayo

Mar 03, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Sophia and the team made everything seamless and efficient. Enjoy your new vehicle, and we look forward to serving you again in the future!

February 10, 2025

Dealership Rating
Employee Rating

I felt like I was walking into a true sales dealership (and not in a good way) and I watched and listened to how some of the sales men spoke to clients and thought to myself if I was being talked to that More

by anabelsummerlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Art

Feb 10, 2025

Lexus of Pembroke Pines responded

Anabel, we're glad to hear that Sofia made your experience at Lexus of Pembroke Pines a positive one. Thank you for sharing your feedback with us.

February 03, 2025

Dealership Rating
Employee Rating

The service was excellent. Tony Marquez was exceptional in so many ways. He was professional, respectful, and paid attention to the details. A very wonderful experience. More

by Deborah G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Armani , Tony Marquez.

Feb 03, 2025

Lexus of Pembroke Pines responded

Deborah, thank you for sharing your wonderful experience with Tony and the team at Lexus of Pembroke Pines! We're delighted to hear that his professionalism and attention to detail made a positive impact. We look forward to serving you again in the future!

January 11, 2025

Dealership Rating
Employee Rating

Really disappointed with how lease buy outs work, and the additional fees added. Basically zero rewards for being a 15+ year customer. More

by ACABALLERO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kazi Sofian

Jan 29, 2025

Lexus of Pembroke Pines responded

It's disappointing to hear about your experience with the lease buyout process and additional fees. We value loyal customers like yourself, and it's concerning that this wasn't reflected in your recent interaction. Please reach out so we can discuss how to address these concerns further. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 01, 2025

Dealership Rating
Employee Rating

It was so great to deal with Sofia. She took care of the whole process. Her customer service and personal skills are superb. We truly appreciate the fact that she got us exactly what we More

by Tom and Lore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Lexus of Pembroke Pines responded

Tom and Lore, we're delighted to hear that Sofia provided such excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience with us! Enjoy your new vehicle!

December 31, 2024

Dealership Rating
Employee Rating

Great experience, Sopfiya take care us and also so many our questions she answered and nice talk. More

by venattuvarkey92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Lexus of Pembroke Pines responded

Here at Lexus of Pembroke Pines, we are always thankful for positive feedback from our customers. Thank you for sharing this praise for Sofia!

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