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Skylar Warner
Skylar Warner at Tri State Nissan

Skylar Warner

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.8
69 Reviews
4.8

69 Reviews

Write a Review

69 Reviews of Skylar Warner

September 14, 2024

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Employee Rating

The service was good, courteous. My only complaint during the detail the paint was nicked very badly in a spot. I called Skylar and informed her, i just havent had an opportunity t More

by JIM20283
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 16, 2024

Tri State Nissan responded

Thank you, Jim, for sharing your feedback with us. We're happy to hear that you received good and courteous service from our team, and we appreciate you mentioning Skylar's assistance. We're sorry to hear about the paint issue during your detailing and we appreciate your understanding as you plan to bring the vehicle back. Please don't hesitate to contact us when you're ready so we can ensure it's handled to your satisfaction. Thank you again for choosing Tri-State Nissan, and we look forward to resolving this for you!

September 01, 2024

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Great service . I really appreciated the courtesy shuttle who dropped me at the mall and then picked me up once my car was ready. Thanks! More

by Sangeeta_verma
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Recommend Dealer
Yes

Other Employees Tagged: Dennis (shuttle driver)

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Sep 16, 2024

Tri State Nissan responded

Thank you so much for the kind review! We're glad to hear that you appreciated the courtesy shuttle service. Dennis will be thrilled to know he helped make your experience even better! We're always happy to provide convenient and friendly service. Thank you again for choosing Tri-State Nissan, and we look forward to seeing you again soon! Safe travels!

August 25, 2024

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My only complaint, when getting an oil change I wish they would have rotated my tires automatically without me having to say please do this. Now I probably need to reschedule or have the tire shop down the r More

by jason300zxtt
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns

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Aug 28, 2024

Tri State Nissan responded

Thank you for your feedback. We're glad you chose Tri-State Nissan for your oil change service. We apologize for the inconvenience regarding the tire rotation. It's our goal to make each service visit as smooth and efficient as possible. We appreciate your input and will take it into consideration to improve our processes. If you need any assistance or wish to schedule a tire rotation, please don't hesitate to contact us. Thank you for your understanding, and we look forward to serving you again soon.

August 25, 2024

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Great customer service. Everyone was kind. Did an excellent job did a good thorough check up of my car More

by WARRENSARGE
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Recommend Dealer
Yes
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Aug 28, 2024

Tri State Nissan responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service team. It's fantastic to know that our staff was kind and that we did a thorough job checking up on your car. We truly appreciate your kind words and are grateful for your support. If you need any further assistance or have any more questions, feel free to reach out. Thanks again for choosing us, and we look forward to serving you in the future!

August 14, 2024

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Great customer service. Would have liked more status updates if service wasn’t done as specified. Also a reminder on cc fees. 6k bill is $300 of charges. Not acceptable for More

by ANG.MAC1
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Recommend Dealer
Yes

Other Employees Tagged: Josh Stogdale

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Aug 14, 2024

Tri State Nissan responded

Thank you for the awesome review!! I'm glad you enjoyed our customer service! But we'll try to work on better transparency. Thank you for your valuable feedback, and we will do our best to improve if you ever return!

August 07, 2024

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Skylar Warner is a 5 star+ I like the way she explained everything to me. More

by MRBROWN245
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Recommend Dealer
Yes

Other Employees Tagged: Josh Stogdale

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Aug 08, 2024

Tri State Nissan responded

Thanks for the wonderful five-star review!! Tri-State Nissan is a 5 star + only store, and I'm thrilled that Skyler made everything great for you! She's a 5+ rock star, and if you ever need another checkup, you know who to call!

July 24, 2024

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Was very courteous and professional. Had no wait time. Came back in a quick turnaround and discussed the issue and ordered the part and was on my way. More

by mapaugh
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Recommend Dealer
Yes
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Jul 25, 2024

Tri State Nissan responded

Thank you for your awesome review! I'm excited that everything was exactly the way you wanted. We enjoy you coming, but we don't want to keep you from your amazing schedule! Have a fantastic summer, and we'll see you soon!

June 11, 2024

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Great service. Skyler was always making me aware of how long it would be and if anything else was needed. More

by kerry0663
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Recommend Dealer
Yes
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Jun 11, 2024

Tri State Nissan responded

Thank you for your amazing review!! I'm so glad that everything went well! Skyler is awesome, and I'm happy she represented us well by providing excellent communication and service. We'll see you soon, and have a wonderful day!

June 05, 2024

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The service department is amazing. They are the reason I am a longtime repeat customer. More

by TAMARASTANSBERRY
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Jeremy Siebert, Todd Kerns, Martin Arellano, Bob Pressler, Josh Stogdale

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Jun 05, 2024

Tri State Nissan responded

Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!

May 18, 2024

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Great customer service. Explained everything that was to happen. Fast and affordable and pleased with the entire encounter. More

by tsamptrail
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Workmanship
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Recommend Dealer
Yes
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May 20, 2024

Tri State Nissan responded

Thank you for your epic five-stars! I'm excited that we made everything a fun, smooth journey. That's what we're all about: helping you out. Have a wonderful day!

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