Skylar Mawson

The 10 speed transmission in my F150 started acting up: hard shifting, lag, .... Brought it to Wayne Ford for a diagnostic service. Turned out the CDF drum failed and the transmission needed to be replac hard shifting, lag, .... Brought it to Wayne Ford for a diagnostic service. Turned out the CDF drum failed and the transmission needed to be replaced, under warranty. Skylar outlined the whole process; from the underwriter to the installation. She was upfront and spot on about the timelines to both source the new trans and install it. I had my truck back in 9 business days. I would like to thank the service technicians who performed all the work. They did a really nice job. The truck drives smooth with no additional rattles or noises. More

by JR Verified Customer Verified Customer

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They did a great job on my vehicle. All recalls were dealt with , and the valet service was excellent. All recalls were dealt with , and the valet service was excellent. More

by SHELTONGAUNTLETT Verified Customer Verified Customer

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Service was wonderful and timely. Skylar was very helpful, caring and professional. It was a great experience. Skylar was very helpful, caring and professional. It was a great experience. More

by pgaforlife Verified Customer Verified Customer

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Excellent service all around. Superior customer service, including picking up and dropping off my vehicle. They kept me updated and were extremely professional. Superior customer service, including picking up and dropping off my vehicle. They kept me updated and were extremely professional. More

by KPIA54 Verified Customer Verified Customer

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We were out of town on holiday and ended up with a dead battery on a new truck. Skyler worked with us and fit us in at the end of the day and took great care of us !! She was courteous and kept us informed battery on a new truck. Skyler worked with us and fit us in at the end of the day and took great care of us !! She was courteous and kept us informed. More

by tdaston Verified Customer Verified Customer

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Great experience. Definitely going again if needed for my Mustang Mach E. Extra words for my review! Definitely going again if needed for my Mustang Mach E. Extra words for my review! More

by brettflorance Verified Customer Verified Customer

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Flawless overall customer service experience that left me speechless & satisfied from the moment entering the building leaving my vehicle to picking it up with work completed me speechless & satisfied from the moment entering the building leaving my vehicle to picking it up with work completed More

by NORYT.GJT Verified Customer Verified Customer

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Customer service is excellent. All works done are reported, and what to expect for next services. All works done are reported, and what to expect for next services. More

by 2018 F explorer Verified Customer Verified Customer

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Very clean and friendly staff. Nice and comfortable waiting area with a coffee bar. Staff was informative. Nice and comfortable waiting area with a coffee bar. Staff was informative. More

by Smscurls Verified Customer Verified Customer

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The Waybe Ford Service Department has great customer service. They are honest and sincere. I won't take my car anywhere else. service. They are honest and sincere. I won't take my car anywhere else. More

by DFBELLIZZI Verified Customer Verified Customer

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