SkyLynn Dunkley

I bought my first Subaru gently used from a non-Subaru dealership. There were a few minor things that needed to be addressed so I brought it to the Subaru dealership closest to my house. SkyLynn happened dealership. There were a few minor things that needed to be addressed so I brought it to the Subaru dealership closest to my house. SkyLynn happened to be my service advisor for that first appointment and just crushed it from the start. Since my first experience I've had it back for maintenance a few additional times. Each time I simply text SkyLynn and she has responded very quickly, even a few times where she was not working, just to tell me she was away but would follow up when back in the office. Absolutely every experience I've had with SkyLynn has been exceptional. I am in the technical service industry as well and have always felt I am an ambassador for my company and the experience a customer has with me, significantly impacts their view of our company. This is true with my experience with SkyLynn; her professionalism and empathy for her customers reflects very highly on Bloomington Subaru as a whole! You are very fortunate to have such a wonderful employee in SkyLynn! Thanks, and I'm now a Subaru lover and customer of Bloomington Subaru for life thanks to the positive experiences I continue to have with SkyLynn and your service department More

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I was blown away by the service and professionalism of everyone who helped me on Friday, July 21 and Tuesday, July 25, 2023. However, I only have two names: Michael Dao & Aiden Pixley were absolutel everyone who helped me on Friday, July 21 and Tuesday, July 25, 2023. However, I only have two names: Michael Dao & Aiden Pixley were absolutely 💯% GREAT but every single person I came in contact with was also very professional and courteous. Thank you for your wonderful dealership! More

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It the fastest and smoothest car buying purchase I have ever had. Great Team great atmosphere. ever had. Great Team great atmosphere. More

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Facility was nice the staff was nice and helpful was just alittle service but everything went smoothly alittle service but everything went smoothly More

by Acuracar Verified Customer Verified Customer

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From start to finish everything was handled perfectly! Everyone was so helpful and nice, even cleaning off the snow from my car! Everyone was so helpful and nice, even cleaning off the snow from my car! More

by JLYOUNG Verified Customer Verified Customer

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I bought a car and was told it went through service when it hadn’t. The service team was great and fixed it all up. The sales team didn’t seem to care that they had made a mistake. it hadn’t. The service team was great and fixed it all up. The sales team didn’t seem to care that they had made a mistake. More

by nichole Verified Customer Verified Customer

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They were very communicative and was helpful in answering my questions. They were also quick about informing me about some issues they find and were quick to fix it. my questions. They were also quick about informing me about some issues they find and were quick to fix it. More

by YANGVIC12 Verified Customer Verified Customer

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explained what was going to be done. communicated as it went along. the pick was in and out easy communicated as it went along. the pick was in and out easy More

by BJMN952 Verified Customer Verified Customer

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Dealership did a great job servicing our car. We were well informed on progress every step of the way. We were well informed on progress every step of the way. More

by BRIAN S Verified Customer Verified Customer

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Service fine, but second time in a row the center console screen not reset. Have called twice to get help and only referred to manual and "come back in" - neither of which are convenient. Disappointing. screen not reset. Have called twice to get help and only referred to manual and "come back in" - neither of which are convenient. Disappointing. More

by danaharrisonunc Verified Customer Verified Customer

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