Sisi Olaguez
Sisi Olaguez at Norm Reeves Toyota Dallas

Sisi Olaguez

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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3 Reviews

Dealership Experience

2 mos

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3 Reviews

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3 Reviews of Sisi Olaguez

February 02, 2026

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Employee Rating

Came in to get a tire repaired or replaced was told by the service department that they had zero tires in my size. I drive a tacoma. The service department said they could have one delivered by 1:30 the n More

by TUCKER.MCGINNIS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience, Tucker, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you or feel free to email me directly. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 25, 2026

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Employee Rating

I was very pleased with my service appointment. Sisi was great! Kept me informed and was very professional. More

by jeshilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Norm Reeves Toyota Dallas responded

Hi Jeshilling! We’re pleased to hear you had a smooth service experience with Sisi! Thank you for choosing Norm Reeves Toyota Dallas and for your positive feedback!

January 22, 2026

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Employee Rating

Experience was fine. Just oil change. No high pressure upscale as one of your current service reps uses. More

by rob.cox85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Jan 22, 2026

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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