24 Reviews
Write a Review24 Reviews of Sina Heydarian
December 14, 2024
Great assistance overall highly recommended for any one who wants to our chase or mease a vehicle. who wants to our chase or mease a vehicle. More
Other Employees Tagged: Frank Vargas
December 08, 2024
I was disappointed that the advertised internet price was lower than the price that I paid. Sina was great though and I love the truck. lower than the price that I paid. Sina was great though and I love the truck. More
Other Employees Tagged: Ernesto Rivas, Jimmy Vega
December 07, 2024
I paid 1500 and waited oil change 4 new tires and you should see the mess they made in my truck !! Brown dry dirt all on both sides like they didn’t care !! Then after 8 hrs they give me the key and par should see the mess they made in my truck !! Brown dry dirt all on both sides like they didn’t care !! Then after 8 hrs they give me the key and parked the truck so far so I didn’t complain Just wanted to go home. Not even a wash More
Other Employees Tagged: Jose Abreu, Jorge Brito, Nicholas Alfonso, Rodney Gallego, Yunior Alvarez, Charlie Gomez, Tony Garrido
November 22, 2024
Everyone is very nice here. I had to get my jeep fixed a few times with an issue that it had when I purchased. Luckily they were able to fix it.. eventually. Thank you! I had to get my jeep fixed a few times with an issue that it had when I purchased. Luckily they were able to fix it.. eventually. Thank you! More
Other Employees Tagged: Lazaro Varas , Jasiel - service ( he’s awesome as well)
November 09, 2024
This is the 2nd truck i lease at this dealership and every time i come here the service, the treatment, the care about the customers is the best. I feel like i can negotiate with them to what i want and every time i come here the service, the treatment, the care about the customers is the best. I feel like i can negotiate with them to what i want and they will do the best to make the deal happen. The salesman Sina great guy and really helpfull and knowledgeable. More
Other Employees Tagged: Ernesto Rivas, Robert Wisor, Willy Arnold , Eddy Navarro
October 16, 2024
I purchased a Jeep Wrangler from this dealership six months ago, and it has been a nightmare ever since. The sales rep insured me. This would be a great running. Car has been a complete opposite. The ve months ago, and it has been a nightmare ever since. The sales rep insured me. This would be a great running. Car has been a complete opposite. The vehicle has had numerous issues, and I’ve had to return multiple times because their mechanics never fix the problem on the first visit. Yesterday, the car stopped running entirely, and when I spoke to the supervisors, their only solution was to push me to upgrade. They kept reminding me that I purchased an older model, as if that justifies the constant issues. I It feels like a scam they sold me a defective vehicle and conveniently suggest an upgrade now. Their concern is clearly about making money, not ensuring their customers' safety. The mechanics are incompetent, and the sales reps only care about their commissions. Stay away from this place if you want a reliable car they won’t offer it. if I could read it zero I would. Please take your money elsewhere. This place is a nightmare and everyone who works for it. More
October 14, 2024
Was very please with the whole experience. Sina my salesman was helpful and tried to satisfy my offers. Robert was very helpful and knowledgeable. Franklin that handled the contract was very p Sina my salesman was helpful and tried to satisfy my offers. Robert was very helpful and knowledgeable. Franklin that handled the contract was very personable and freindly. All together I was happy with everyone I can in contact with. I will definetly recomend them. More
Other Employees Tagged: Robert Wisor , Franklin Gonzalez
October 05, 2024
Muy buena atencion y servicio lo recomiendo. puntualidad y formalidad.la atención de los muchachos súper atentos puntualidad y formalidad.la atención de los muchachos súper atentos More
Other Employees Tagged: Jose Abreu, Jorge Brito, Nicholas Alfonso, Ulises Rivas, Rodney Gallego, Andrew Montalvo, Yunior Alvarez, Charlie Gomez, Tony Garrido
October 04, 2024
Kendall I lived far away so I was trying to get as much done as possible over the phone, especially since we have 4 young kids. That didn’t go very well. I was told “you really need to come down to ge much done as possible over the phone, especially since we have 4 young kids. That didn’t go very well. I was told “you really need to come down to get a deal. See the car”. I expressed that we have kids so, I really wanted to get as much info as possible over the phone. The sales guy told us “bring the kids. We have crayons”. Good thing i didn’t because there wasn’t anything for kids. There was another couple who did bring their kids and I felt bad for them bc the kids were bored and going bonkers at the dealership. This was the only dealer around with the Pacifica we wanted so, reluctantly we made arrangements for the kids, made an appointment, and made the 40 minute drive down. When we got there our sales rep was busy with other customers. So much so that we waited for hours accomplishing very little in the brief moments we spoke to our sales person. I understand a sales person getting busy. I am one. That sounds like a good day. But I would assume that there would be a sales person to back him up so that the customers who needed help wouldn’t have a bad experience. You would think there would be a manager who would jump in and assist for the same reason. There was not. Instead, it took us four hours with very minimal communication with the sales person and very little progress. In the end, I’m not sure that I got the deal that I wanted. Once we got to finance, I was told the manager had left for the night so, we were stuck with the little we’d achieved over that long period of time. If their strategy was just to keep us waiting until we gave up, they won. It was a grueling experience. The type that you hear people commonly complain about and why people “hate” going to dealerships. Once the car was purchased, more lengthy issues occurred. Just getting the vehicle from the showroom floor to the parking lot took a long time. Once we got it into the parking lot the EV charging cable was missing along with the roadside kit. The rep kept insisting we keep our used roadside kit in case he couldn’t find what was supposed to come with the vehicle. Finally after another long wait the sales person came back with the ev cord, roadside kit, manual, and everything that was supposed to be in the vehicle upon purchase. After driving off, we found that aside from the driver side, none of the window or door lock buttons work. We also thought that the it needed windshield wiper fluid. After further inspections, the fluid is completely full. The car just doesn’t spray it out onto the window so, there’s a pump issue. After purchasing the vehicle we received a courtesy call. I told them everything I’ve written here and was told I would get a call from a manager. That never happened. Does this place even have managers, I wonder in hindsight?? Instead, I was called by the sales person who told me to take videos of the problems and send them to him. I’m not sure what good that will do. We live far away and I’ll just need to take it to the closest dealership for inspection. This was the worst car buying experience I’ve ever had. I hadn’t had poor ones before so, this really shed light on why people traditionally hate going to the dealership. Now I know and I hope to never have to return to this dealer. More
Other Employees Tagged: Jimmy Vega