Simon Samples

I have bought at least 6 cars from Pat Lobb and referred many friends. I will not return to this dealership to buy a car or have service. Very inconsistent pricing for cars depending on the day and minima many friends. I will not return to this dealership to buy a car or have service. Very inconsistent pricing for cars depending on the day and minimal manager involvement. Here is a breakdown of offers for payments for 72 months. 11/27 - First written offer $650 a month. Second written offer was $550 a month. Manager came out and asked if I would buy for $525 a month. I was hoping for $500 and declined. Sales person said on 11/29 that it was $555 a month. Floor manager called the same day and said $555 was the lowest offer. On 12/2 salesperson called and said they needed to sell two more Camry’s and asked if he could get it to $500 would I buy the car. I said that I would make the purchase. He text back and said $525 was the best offer. I told him I would think about it. I text him at 5 pm and asked if there was a change in price and received no response. I was planning on coming in to purchase the car for $525. On 12/3 I reached out to the dealership and told them that if the offer of $525 was still on the table I would be in to purchase the car at 2 pm. The response was the payment was $559 a month. I declined to purchase the vehicle and salesman asked if I wanted to select another vehicle. I said no that I was only I interested in the vehicle that I had selected with vin ending in 757. This is not the same service I have received from Pat Lobb in the past. More

Report | Print

Absolutely a pleasure working with Simon. Very polite and friendly, I liked his honesty and care for my needs and wants. Made this process super great! Keaton in Finace was amazing to work Very polite and friendly, I liked his honesty and care for my needs and wants. Made this process super great! Keaton in Finace was amazing to work with as well!! Highly recommend this team!! More

Report | Print

Very busy but still continued to have great service and friendly staff that made everything easy and a great experience buying a truck with no hassle friendly staff that made everything easy and a great experience buying a truck with no hassle More

Report | Print

I just purchased my second Highlander from Pat Lobb Toyota of McKinney. My sales representative was Simon. He was helpful and patient with me above and beyond. He made me comfortable and worked with Toyota of McKinney. My sales representative was Simon. He was helpful and patient with me above and beyond. He made me comfortable and worked with me to help me buy the Highlander I wanted and stay within my budget. I would recommend this dealership over any other in the metroplex. From sales, to finance to service. I have used Pat Lobe for over 11 years and would go nowhere else to buy a vehicle. More

Report | Print

I was at this dealership for twenty four hours to secure my pickup truck. I verbalized when I sat down that I was going to do outside financing, and was then prompted to trade in my vehicle prior to being t my pickup truck. I verbalized when I sat down that I was going to do outside financing, and was then prompted to trade in my vehicle prior to being told the bank was closed and I couldn't secure the truck until the next day. I'm firmly of the mind this was done intentionally to secure in-house financing. The people were nice. The facility was nice. Simon was great. But the organization of the purchasing was abysmal. More

Report | Print

Simon was a fantastic salesman to work with. He was very knowledgeable and friendly! I'll definitely be sending my friends and family to see him in the future! He was very knowledgeable and friendly! I'll definitely be sending my friends and family to see him in the future! More

Report | Print

Absolutely the best car buying experience I have ever had. Simon was patent and knowledgeable as well as friendly and welcoming. I felt safe in our negotiations had. Simon was patent and knowledgeable as well as friendly and welcoming. I felt safe in our negotiations More

Report | Print

This dealership has some great and friendly people, absolutely great experience! Definitely will be doing business here again absolutely great experience! Definitely will be doing business here again More

Report | Print