The customer service and follow up was exceptional.
Simon did a great job in assisting me in finding an appropriate vehicle that fits my needs. I would definitely use Lexus of Cleveland for my next v
Simon did a great job in assisting me in finding an appropriate vehicle that fits my needs. I would definitely use Lexus of Cleveland for my next vehicle!
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by Right34
Mar 10, 2026 -
Lexus of Cleveland responded
Hello, we are thrilled to hear that you had a positive experience with our customer service team and that Simon helped you find the perfect vehicle! Thank you for choosing Lexus of Cleveland and we look forward to serving you again in the future.
Sam did an outstanding job!
He was very friendly and professional and I didn’t feel pressured but was well informed.
He was very friendly and professional and I didn’t feel pressured but was well informed.
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by lorispacagna
Mar 10, 2026 -
Lexus of Cleveland responded
Hello, thank you for your kind words! We are thrilled to hear that Sam provided you with friendly and professional service without making you feel pressured. Our team strives to always provide informative and stress-free experiences for our valued customers. We appreciate your feedback and look forward to serving you again in the future!
My salesman was great.
The dealership was classy. It was a pleasure dealing with such great and friendly people.
The dealership was classy. It was a pleasure dealing with such great and friendly people.
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by prestak2004
Mar 10, 2026 -
Lexus of Cleveland responded
Thank you so much for your kind words! We're glad you had a wonderful experience with our salesman and dealership. We pride ourselves on our classy atmosphere and friendly staff. We hope to see you again soon!
Very clean, everyone is very helpful.
They have ample resources to help you get what you need
They have ample resources to help you get what you need
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by Spacagnasam
Other Employees Tagged:
Peter Mapp, Pete Spacagna
Mar 10, 2026 -
Lexus of Cleveland responded
Thank you for the kind words! We take pride in maintaining a clean and helpful environment for our customers and we're glad to hear that it shows. Let us know if there's ever anything else we can do to assist you.
Not pushy called us right away for our 2 GX 550 we wanted
to purchase. Answered all our questions. Not pushy at all!
to purchase. Answered all our questions. Not pushy at all!
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by jchaney597
Feb 28, 2026 -
Lexus of Cleveland responded
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Lexus Cleveland Metro was very helpful.
I would highly recommend to someone in the market for a new car!
I would highly recommend to someone in the market for a new car!
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by Dpatella
Jan 24, 2026 -
Lexus of Cleveland responded
Hello, we are so happy to read such a great review about Lexus of Cleveland! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Simon was very helpful and accommodating.
I stopped in on a Saturday afternoon with four young kids and he got us the info we needed. Within a few days, we were in the Lexus we wanted! The
I stopped in on a Saturday afternoon with four young kids and he got us the info we needed. Within a few days, we were in the Lexus we wanted! The dealership is a classy spot and we enjoyed our experience!
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by dbender.brecksville.oh
Excellent service and treated like I am getting luxury
vehicle in luxurious style. Simon has been phenomenal
vehicle in luxurious style. Simon has been phenomenal
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by nirajmistry
Dec 29, 2025 -
Lexus of Cleveland responded
It sounds like you were well taken care of by Simon and the team! Thank you for choosing Lexus of Cleveland and for sharing your appreciation. See you next time!
Simon is an excellent salesman—knowledgeable, patient,
and never pushy. He took the time to clearly explain the differences between the RX 350 and TX 350, which made my decision much easier. He was easy t
and never pushy. He took the time to clearly explain the differences between the RX 350 and TX 350, which made my decision much easier. He was easy to work with, genuinely pleasant to talk to, and very accommodating with late appointments. Even at the end of the day, he remained patient and thorough in explaining every detail before I finalized my TX 350 purchase from the showroom.
I truly appreciated his professionalism and approach, and I would confidently recommend Simon to anyone looking to buy a Lexus in the Cleveland area.
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by Srikanth Nimmagadda
Dec 22, 2025 -
Lexus of Cleveland responded
Srikanth, thank you for sharing your experience. We are thrilled Simon was so helpful and communicative throughout the purchase of your Lexus TX 350. Your recommendation means a lot to us, and we will be sure to pass this feedback along to him! See you next time at Lexus of Cleveland.
The dealership is fantastic.
Wonderful customer service. The service area is clean. Simon was Wonderful, not pushy and very informative.
Wonderful customer service. The service area is clean. Simon was Wonderful, not pushy and very informative.
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by pstrama
Dec 22, 2025 -
Lexus of Cleveland responded
We're grateful for your feedback on our service area and team! We hope to see you again at Lexus of Cleveland. Have a great day!