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Simon Freese
Simon Freese at Marvin K. Brown Buick GMC

Simon Freese

Service Manager

Marvin K. Brown Buick GMC

1441 Camino Del Rio South
San Diego, CA 92108

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Simon Freese

October 01, 2026

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Employee Rating

Everything was great! I couldn't be more happy with the service that I received More

by Ryan.a.gaine
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Service Time
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Recommend Dealer
Yes
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Oct 01, 2026

Marvin K. Brown Buick GMC responded

Thank you for the five-star rating and kind words. We’re glad your Buick Envista service went smoothly.

September 25, 2026

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Very good customer service a quick to help me with that needs. I have on my car kept me updated all week long while my car was in the shop made the rental car easy. More

by brittbright17
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2026

Marvin K. Brown Buick GMC responded

Knowing that our weekly updates kept you well informed means a lot to our service team. Simon was glad to quickly assist with your service needs and manage the rental car process for your Cadillac CT5.

September 25, 2026

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Have very fry cars to lend I always have to go to Hertz for a small Chevy instead of my Cadi More

by alice
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charlie De Los Reyes

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Sep 25, 2026

Marvin K. Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Marvin K. Brown Buick GMC.

September 17, 2026

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Always great service. The team always works hard and their follow through is amazing . Great job More

by Spfreese
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Service Communication
Recommend Dealer
Yes
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Sep 17, 2026

Marvin K. Brown Buick GMC responded

Consistent diligence and thorough follow-through are at the heart of how our service department operates. We’re thrilled your GMC 2500 received the attentive, reliable care and follow-through you highlighted.

September 17, 2026

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Great people, great service. I recommend MKB very highly to anyone interested in excellence and convenience. More

by Scottblair1
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Recommend Dealer
Yes
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Sep 17, 2026

Marvin K. Brown Buick GMC responded

Your recommendation of our commitment to excellence and convenience means a great deal to our service team. Hearing that the service on your Cadillac CT5 delivered both quality and convenience is rewarding.

September 13, 2026

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Great service and fast service from Alex. Thank you so much! See you again soon More

by johndmts
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Service Communication
Recommend Dealer
Yes
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Sep 13, 2026

Marvin K. Brown Buick GMC responded

Knowing our quick service on your GMC 2500 met your needs is rewarding. Your kind words and knowing you’ll be back soon mean a lot to our service department.

September 12, 2026

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Friendly and professional I would recommend your service to my friends and family Thank you Shawn for digging And finding things to fix Send this to Shawn Thanks More

by Mayacodex2012
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Cardenas

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Sep 12, 2026

Marvin K. Brown Buick GMC responded

Knowing our service felt both welcoming and expert means a lot to our team. We’re pleased we could identify and address the issues on your Cadillac ATS. Hearing you’d recommend us to friends and family is especially rewarding.

September 12, 2026

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They were great and finished in a timely matter for a recall on my behicle More

by Lindalee2423
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Service Communication
Recommend Dealer
Yes
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Sep 12, 2026

Marvin K. Brown Buick GMC responded

We’re glad the recall service on your GMC Terrain was completed promptly. Hearing that the recall was handled so efficiently means a lot to our service team.

September 11, 2026

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Great work by Kevin Knepper Greg White and Charlie Folk. They made my dealership experience great. More

by JCIAS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toby Grin, Tanner Terry, Jade Zeigler , Kevin Knepper Greg White Charlie Folk Frank xx Tomas

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Sep 11, 2026

Marvin K. Brown Buick GMC responded

We’re glad the service on your Cadillac CT5 made your visit such a positive experience. Hearing your praise and seeing your five-star rating means a lot to our service team.

September 08, 2026

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Employee Rating

You need more customer service reps on the weekends. One customer representative is not enough for the customers on saturdays. Cashier, young man on Saturday, what's very helpful? And also he assisted More

by BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Whoever the cashier was young Caucasian man, what's excellent?

Print
Sep 18, 2026

Marvin K. Brown Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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