Simon Freese
Simon Freese at Marvin K. Brown Buick GMC

Simon Freese

Service Manager

Marvin K. Brown Buick GMC

1441 Camino Del Rio South
San Diego, CA 92108

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4.6
23 Reviews
4.6

23 Reviews

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23 Reviews of Simon Freese

September 12, 2026

Dealership Rating
Employee Rating

Friendly and professional I would recommend your service to my friends and family Thank you Shawn for digging And finding things to fix Send this to Shawn Thanks More

by Mayacodex2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Cardenas

Sep 12, 2026

Marvin K. Brown Buick GMC responded

Knowing our service felt both welcoming and expert means a lot to our team. We’re pleased we could identify and address the issues on your Cadillac ATS. Hearing you’d recommend us to friends and family is especially rewarding.

September 12, 2026

Dealership Rating
Employee Rating

They were great and finished in a timely matter for a recall on my behicle More

by Lindalee2423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2026

Marvin K. Brown Buick GMC responded

We’re glad the recall service on your GMC Terrain was completed promptly. Hearing that the recall was handled so efficiently means a lot to our service team.

September 11, 2026

Dealership Rating
Employee Rating

Great work by Kevin Knepper Greg White and Charlie Folk. They made my dealership experience great. More

by JCIAS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Toby Grin, Tanner Terry, Jade Zeigler , Kevin Knepper Greg White Charlie Folk Frank xx Tomas

Sep 11, 2026

Marvin K. Brown Buick GMC responded

We’re glad the service on your Cadillac CT5 made your visit such a positive experience. Hearing your praise and seeing your five-star rating means a lot to our service team.

September 08, 2026

Dealership Rating
Employee Rating

You need more customer service reps on the weekends. One customer representative is not enough for the customers on saturdays. Cashier, young man on Saturday, what's very helpful? And also he assisted More

by BISHOP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Whoever the cashier was young Caucasian man, what's excellent?

September 07, 2026

Dealership Rating
Employee Rating

I've been to a host of GM dealers in the city and keep coming back to MKB because of the service they provide. More

by prerunin554
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Remy Minter

Sep 07, 2026

Marvin K. Brown Buick GMC responded

Knowing that you continue to return to us for service on your GMC Sierra 1500 means a great deal to our service department. We appreciate your loyalty among GM dealerships and look forward to serving you again.

September 06, 2026

Dealership Rating
Employee Rating

Guy doesn’t have people’s skills he’s rude , actually worst I have been to if customer service is like this I I don’t recommend anyone to go here , very unprofessional More

by Omar Ali
Service Price Transparency
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Recommend Dealer
No

September 04, 2026

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Employee Rating

Service was great and very thorough. But, like all dealers, expensive. Free car wash was nice. More

by Andy
Recommend Dealer
Yes

Other Employees Tagged: Alex, service advisor.

Sep 04, 2026

Marvin K. Brown Buick GMC responded

Your feedback about the thorough service on your GMC Yukon and the complimentary car wash is appreciated, and we understand that cost is an important factor. Thank you for trusting our service department with your vehicle.

September 01, 2026

Dealership Rating
Employee Rating

Excellent customer service and atención to all details in my service, plus to myself as a customer thankyou. More

by alberto1962.cj
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Monroy

Sep 01, 2026

Marvin K. Brown Buick GMC responded

Knowing the service on your GMC Yukon met your expectations means a lot to our service department. Thank you for recognizing our team’s attention to detail and customer care.

August 30, 2026

Dealership Rating
Employee Rating

After my first visit I was disappointed, only after contacting a manager was it fixed , the service dept could not find that I had purchased my car at that dealership, after much frustration I left but More

by debrasuev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Marvin K. Brown Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 23, 2026

Dealership Rating
Employee Rating

Great attention and service! I have been very happy with their availability and quality of work. Their staff is very assertive in the vehicle"s diagnostics and their work it of More

by ringwave69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis

Aug 23, 2026

Marvin K. Brown Buick GMC responded

Your recognition of our availability and thorough diagnostic approach highlights what our service team strives for. We’re glad the service on your GMC Sierra 1500 delivered the attentive care and quality you deserve.

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