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Simo Bassi
Simo Bassi at Universal Hyundai
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Simo Bassi

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
390 Reviews
4.7

390 Reviews

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390 Reviews of Simo Bassi

November 06, 2024

Dealership Rating
Employee Rating

Very kind people not out to screw people over like most dealerships! Amazing customer service. Derek Davis made all the difference! Thank you! More

by lily42094
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Davis

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Nov 08, 2024

Universal Hyundai responded

Lily, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Simo and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 01, 2024

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Employee Rating

Everyone was very helpful, friendly, caring, full of information, attentive, and quick to correct problems! More

by AFHILLERY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Hector Riquel, Miguel Resto, Errol Gillette

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Nov 03, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

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Employee Rating

Everyone I worked with was professional and did a good job I like my car and look forward to working with them again on another car More

by DGEORG3485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Fabio Ventura

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Oct 25, 2024

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

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Employee Rating

Dealership is always full and has good promotions. My Tucson 2025 does not have push button technology like the 2022. Customer servicing is great . More

by celia398
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Sanchez , William, King

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Oct 27, 2024

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 18, 2024

Dealership Rating
Employee Rating

We were really frustrated with the local dealers we had talked to, so we found a deal in south Florida. That dealer jerked us around and so we started shopping locally again. Chris and the team at Universa More

by grifinc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

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Oct 19, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 15, 2024

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Employee Rating

The costumer service is very good. They give us all option to buy the car More

by KIRSTJOL321
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Brian Cortes

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Oct 16, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 14, 2024

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Employee Rating

Employees are extremely professional. Jason took the time to understand my needs and wants. I would definetly recommend him to family and friends. The financial department was thorough a More

by JTHOMAS441
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Jason Sanchez, Austin Nero

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Oct 14, 2024

Universal Hyundai responded

Thank you so much for your kind words for Jason and the team, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

Dealership Rating
Employee Rating

Semo is the best he made the impossible possible very grateful to him thank you More

by mayyasiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 06, 2024

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Simo and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

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Employee Rating

Overall great experience. Very happy with my vehicle and all the assistance I received in the purchasing process More

by EMILYCHAMP445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 06, 2024

Universal Hyundai responded

We are very happy to have provided you with such a positive experience, Emily! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

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Employee Rating

I am very impressed by theirs services . Very professional management. That why I bout two new vehicles from them More

by RIAZKHATTAK62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mustapha Bernannou, Michael Hernandez

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Sep 29, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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