Silvia Fernandez
Silvia Fernandez at Northside Lexus
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Silvia Fernandez

Admin Assistant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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7 Reviews

Dealership Experience

11 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

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rated

7 Reviews

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7 Reviews of Silvia Fernandez

April 28, 2023

Dealership Rating
Employee Rating

I recently traded my Lexus in but I must tell you I miss the service at this location! Always on point with excellent service!! Thank you to Luis in Sales who made my trade in so flawless and hassle free. K More

by suzettemchavez@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2023

Northside Lexus responded

We're so grateful you enjoyed your service at Northside Lexus and are thankful for your kind words. It means a lot to us that Luis provided excellent, hassle-free sales assistance during your trade-in experience. We hope you love your new vehicle!

May 04, 2022

Dealership Rating
Employee Rating

Excellent service from the leasing to the service and sells department. Organize and clean location. More

by Lillian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Hamilton Dawes, Ramiro

May 04, 2022

Northside Lexus responded

Thank you for the awesome review of Lillian! We're glad to see that our team took excellent care of you. We appreciate these kind words here at Northside Lexus!

December 29, 2021

Dealership Rating
Employee Rating

The dealership is such a beautiful place and all of the people that I have come in contact with at the dealership, such a great group, especially my salesman, Mike Driscoll he always courteous made me feel More

by Ande
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Driskill, Aniekan Edem , James Vu

Dec 30, 2021

Northside Lexus responded

It is gratifying to read your glowing review of Mike and our team! Thank you for trusting Northside Lexus with your business, and safe travels until we see you again.

May 13, 2021

Dealership Rating
Employee Rating

Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. More

by B.K.DENNIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Northside Lexus responded

Here at Northside Lexus we always value and appreciate our customers’ feedback. Thank you for continuing to trust us with your business. We hope to see you next time. Have a great day!

April 04, 2020

Dealership Rating
Employee Rating

Steven made a difficult situation very easy, he kept me informed during the repair process and my car was completed ahead of schedule! Thank you! More

by dkaltenbach
Recommend Dealer
Yes

Other Employees Tagged: Steven White

Apr 14, 2020

Northside Lexus responded

@dkaltenbach, it's never fun to need a car repair, but we are so glad Steven was able to make the process easier. We are passionate about making people happy and Steven will be thrilled to hear your feedback. Stay safe and well and thank you again for choosing Northside Lexus Collision Center to care for you and your vehicle.

March 25, 2020

Dealership Rating
Employee Rating

This was by far the best service experience I have ever had. Steve was phenomenal and a joy to work with. Steve constantly kept me updated via text or email and was a consummate professional. We've work More

by Mark Holmes
Recommend Dealer
Yes

Other Employees Tagged: Steven White

Mar 26, 2020

Northside Lexus responded

Hi Mark! Wow, what a spectacular review! We are so absolutely thrilled that Steven gave you a five-star experience! We are so glad to have you as a member of our Northside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

December 22, 2019

Dealership Rating
Employee Rating

Great People, Great System, Great Product I have been a patron/customer of Northside Lexus since August 2011 - that is five vehicles ago! The Sales personnel are very knowledgeable and key in More

by FBERGFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2020

Northside Lexus responded

Hi there! Firstly, thank you so much for being a continued member of the Northside Lexus family! Secondly, we are so glad that our entire team was able to provide you with an awesome car-owning experience, from start to finish. Thank you for your review!

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