Sierra Amarante
Sierra Amarante at Land Rover North Haven
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Sierra Amarante

Service Advisor

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Sierra Amarante

December 02, 2024

Dealership Rating
Employee Rating

Sierra in service is great. North Haven location makes it easy to transact with and offers quality services. I would not buy or service a JLR product anywhere else. More

by rborofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear that Sierra was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

November 18, 2024

Dealership Rating
Employee Rating

Best customer service in the area. From start to finish, they clearly communicated their findings and what steps are being taken to get you safely back on the road. Highly recommended More

by sidyip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Peck

Nov 18, 2024

Land Rover North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 27, 2024

Dealership Rating
Employee Rating

I think your price on parts are a little high. $475 for a key fob and then $128 for the key in it is crazy to me. $1500 bill for two keys is nuts. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Land Rover North Haven responded

Ben, We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 09, 2024

Dealership Rating
Employee Rating

Land Rover / Jaguar North Haven always provides excellent service in a clean modern facility. I totally recommend them! More

by MBAUER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven. We look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 19, 2024

Dealership Rating
Employee Rating

Quick and efficient work done by knowledgeable technicians. Building is clean, comfortable and inviting to be in. More

by kellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 15, 2024

Dealership Rating
Employee Rating

Purchasing my first Range Rover Sport was an exceptional experience, thanks to the stellar service and efficiency at this dealership. Jim and Geoff on the sales team went above and beyond, showcasing their More

by Charles Sepulveda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Kathleen Infante, Geoff McCoy , Armad Hinton, Khalil Presley

Jun 16, 2024

Land Rover North Haven responded

Charles, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Armad, Jim, Geoff, and our team, and we look forward to working with you again. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

June 06, 2024

Dealership Rating
Employee Rating

Excellent Associate. A level of unrivaled service next to none. Sierra is really good at what she does. More

by JEFF.HIGENYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Kathleen Infante

Jun 06, 2024

Land Rover North Haven responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sierra and our team and look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 27, 2024

Dealership Rating
Employee Rating

Had trouble with this car from brand new vibration at 1100rpm I was told it was normal More

by upscalewelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2024

Land Rover North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 20, 2024

Dealership Rating
Employee Rating

The service was excellent. The employees were very professional. The service was very timely.A plus!! More

by MPOWELLMCKNIGHT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Peck, David Longmire

Apr 22, 2024

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 05, 2024

Dealership Rating
Employee Rating

My expericece exceed any and all expectations Clearly your entire workforce understands attention to detail I am extremely happy I chose your location to purchase my car, based on my experiences with y More

by HARRY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Land Rover North Haven responded

Harry, Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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