Sidd Chandra

Dealer responded nicely and solving all issues I had so all is satisfactory. I recommend this dealership all is satisfactory. I recommend this dealership More

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I hate to be a Debbie downer, but I am extremely confused and disappointed about this dealership. Very nice sales lady, but the dealership absolutely underwhelming. Found my car online, paid in cash, did not and disappointed about this dealership. Very nice sales lady, but the dealership absolutely underwhelming. Found my car online, paid in cash, did not receive complete paperwork and after more than four weeks have not received vehicle title as promised. All my attempts to converse and solve issues via phone or email failed. Feel jerked around and extremely disappointed. Have owned (and own) multiple VWs, love the brand, but after this experience would never consider buying a VW again. This dealership is a disgrace to VW. More

by Detlef Verified Customer Verified Customer

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Very disappointed in their after purchase service. I have a few issues that Volkswagen should stand behind, but they just blame others for their lousy product. I have a few issues that Volkswagen should stand behind, but they just blame others for their lousy product. More

by Escalady Verified Customer Verified Customer

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It's always great to see happy customers for I was one of them when I leased my vehicle 2 years ago. Sadly today, lack of service after the sale has changed all that. I don't enjoy writing negative reviews a them when I leased my vehicle 2 years ago. Sadly today, lack of service after the sale has changed all that. I don't enjoy writing negative reviews and prefer to write the positive but I had to here. Front tires and rear brakes needing replacement after 14,000 miles of prudent driving. When I spoke to Sales Manager Chris Falzone he completely agreed this was premature wear and was going to get with the General Manager / Owner Sidd Chandler to inquire about goodwill funding since this was a rare situation. Chris failed to call back and I drove to meet him face to face. Same understanding and desire to help. Gave me his card with his cell and told me to reach him via his cell since it was best. He said the next day he'd talk to Mr. Chandra. Nine days later after a few respectful text messages for status and nothing from Chris. VW Customer care stated it was not them but the dealership who could offer goodwill contrary to what Mr. Chandra stated. Mr Chandra wanted a VW Customer Care number to which I provided in emails to no avail. Mr. Chandra does not reply to his emails either. In closing, always great when buying a new car but never again from Sunrise VW after this lack of professionalism and disrespect. More

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Sales staff was accommodating and helpful. Answering all questions and engaged in proper negotiations on the intended purchase. Answering all questions and engaged in proper negotiations on the intended purchase. More

by richardh Verified Customer Verified Customer

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Worst dealership ever. I told them many times I am not interested in buying or servicing my car at this poor dealership. They keep on calling me again and again. My atto I told them many times I am not interested in buying or servicing my car at this poor dealership. They keep on calling me again and again. My attorney is ready to sue them for harassment More

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Excellent sales team and management, the car buying process was made so easy, I told them what I wanted and what I had to work with, before I know it I was walking out the door with a new vehicle process was made so easy, I told them what I wanted and what I had to work with, before I know it I was walking out the door with a new vehicle More

by SMC111488 Verified Customer Verified Customer

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I enjoy the staff at Sunrise Volkswagen and how they treat their customers. I would buy a car from them again. treat their customers. I would buy a car from them again. More

by ladylyics16 Verified Customer Verified Customer

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Very happy with my second purchase from Sunrise VW. Abner was easy to work with and very pleasant. The process was easy and Lauren (finance director) was quick and knowledgable. Abner was easy to work with and very pleasant. The process was easy and Lauren (finance director) was quick and knowledgable. More

by rnoble83 Verified Customer Verified Customer

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The employee and vey courteous, the dealership was very clear. T was there for service and I was completely satisfied. clear. T was there for service and I was completely satisfied. More

by jpremdas Verified Customer Verified Customer

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