Shianne Gardner | Page 6

Walt Massey Chevrolet Hattiesburg responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Marc Kubicki, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 584-8451.

Walt Massey Chevrolet Hattiesburg responded

Thank you for your honest feedback. We’re glad to hear you’ve had an overall positive experience with our dealership and service department and found our team helpful. We also appreciate your comments about friendliness, as we’re always looking for ways to improve the experience for every customer. Thank you again for your support!

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re glad to hear you enjoyed our excellent customer service, clean facilities, experienced staff, and easy scheduling process. Creating a comfortable, family-oriented environment for our customers is very important to us. We truly appreciate your support!

Walt Massey Chevrolet Hattiesburg responded

Thank you for trusting us to service both your 2016 Impala and 2015 GMC Sierra! We truly appreciate your continued support and are glad to hear you’ve had good service experiences with our team. We look forward to helping keep both vehicles running their best!

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re glad to hear you were checked in promptly and well taken care of throughout your visit. Providing attentive service and keeping our customers updated is very important to us. We truly appreciate your support!

Walt Massey Chevrolet Hattiesburg responded

We appreciate you sharing your feedback. We understand how frustrating unexpected costs can be, especially when they impact your account. We’re glad you came in, and we’ll use your comments as we continue looking for ways to improve the service experience.

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re glad to hear she made the service process quick and easy while also providing a welcoming experience. We truly appreciate your support and look forward to serving you again!

Walt Massey Chevrolet Hattiesburg responded

We’re glad you had such a positive service experience. A friendly welcome and quick turnaround are exactly what we want for every visit, and we appreciate you trusting us with your vehicle!

Walt Massey Chevrolet Hattiesburg responded

We’re glad your truck was taken care of and that the oil change went well. We appreciate you trusting us with your service visit and taking the time to share your feedback!

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re glad to hear our team was super nice and helpful, and that we were able to quickly diagnose the issue and get the part ordered for you. We appreciate your trust and support!