Shianne Gardner
Shianne Gardner at Walt Massey Chevrolet Hattiesburg

Shianne Gardner | Page 5

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.8
123 Reviews
4.8

123 Reviews

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123 Reviews of Shianne Gardner

June 05, 2026

Dealership Rating
Employee Rating

Went as expected. No issues. The oil change went as I expected it to. I had no issues. More

by Candiscookies
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Jun 09, 2026

Walt Massey Chevrolet Hattiesburg responded

We’re glad your oil change went smoothly and as expected. We truly appreciate your feedback and your business!

June 01, 2026

Dealership Rating
Employee Rating

A great place to get your Vehicle service or purchase a new vehicle at Walt Massey in Hattiesburg More

by judycbrown2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler , James Foley

Jun 01, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind words! We’re thrilled to hear you consider us a great place for both vehicle service and purchasing a new vehicle. Our team works hard to provide an outstanding experience in every department, and we truly appreciate your support. Thank you for choosing Walt Massey Chevrolet, and we look forward to serving you again in the future!

May 29, 2026

Dealership Rating
Employee Rating

Everything went very smooth and Shianne is always great! Everything went very smooth and Shianne is always great! Service didn't take long at all. More

by Jenjenmorgan2011
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Jun 01, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re thrilled to hear everything went smoothly and that Shianne continues to provide a great experience for you. We’re also glad your service was completed quickly and efficiently. We truly appreciate your support and look forward to serving you again!

May 25, 2026

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Employee Rating

Good customer service skills to the customer. Good car service skills for the vehicle. Thanks More

by Cwill38th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler , James Foley, Courtland

May 26, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind words! We’re glad to hear you were pleased with both our customer service and the care provided for your vehicle. We truly appreciate your support and thank you for choosing us!

May 23, 2026

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Employee Rating

To summarize my experience, the service department was more than helpful very knowledgeable and overall a excellent performance. My truck was serviced quickly and efficiently oil change, tires rotated, an More

by timpowell2003
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

May 25, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your kind feedback! We’re thrilled to hear our service department provided such a knowledgeable, helpful, and efficient experience for you. It’s great to know your truck was serviced quickly and thoroughly with your oil change, tire rotation, and inspection completed in a timely manner. We truly appreciate your support and are glad you left happy with your experience!

May 23, 2026

Dealership Rating
Employee Rating

I chose to stay and wait for my service to be done, and I will be do that from now on. The service was great and I experienced welcoming hospitality More

by brenaskasanders
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

May 25, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re thrilled to hear you had such a great experience while waiting for your service to be completed. Providing welcoming hospitality and quality service is very important to us, and we’re glad you felt comfortable during your visit. We truly appreciate your support and look forward to seeing you again!

May 22, 2026

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Employee Rating

Great experience was able to get into Walt Massey and Hattiesburg Mississippi within a few days. They checked my backup camera and we’re able to replace it the same day great experience. More

by Mchalehelene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re glad to hear the team at Walt Massey Chevrolet was able to quickly get you scheduled, diagnose the issue with your backup camera, and complete the replacement the very same day. We truly appreciate your support and are happy you had a great experience with our service team!

May 19, 2026

Dealership Rating
Employee Rating

Service Manager Patricia Fowler went above and beyond in resolving a recurring issue. She always calls and updates us on status of the repair. Chris and Rick in the service department also went the extra mi More

by divedr
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

May 19, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your wonderful feedback! We’re thrilled to hear Patricia went above and beyond to help resolve your recurring issue and kept you informed throughout the process. Clear communication and genuine care for our customers are incredibly important to us. We’re also glad Chris and Rick provided helpful solutions, recommendations, and the video support to make sure you felt confident moving forward. We truly appreciate your trust in our service team and thank you for recognizing their hard work!

May 16, 2026

Dealership Rating
Employee Rating

This is the most friendly dealership I have ever bought vehicles from starting at the sales floor and extending back to the service department. I have bought my last two vehicles from this dealership and p More

by jaredsappington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler, Gifford Clary, Jessica Gauthier , Austin Bond, James Foley, Trey Pittman, Elijah Quinn

May 18, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your kind words and continued loyalty! We’re honored to hear that our team — from sales to service — has provided such a friendly and positive experience for you. It truly means a lot that you’ve trusted us with your last two vehicle purchases and plan to continue choosing us in the future. We sincerely appreciate your support!

May 13, 2026

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Employee Rating

I like the way they get right to you when you arrive they also listen to what you have to say More

by gsunflower54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler , James Foley, Elijah Quinn

May 14, 2026

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear our team made you feel heard and taken care of right away. That kind of attentive service is what we work hard to provide, and we appreciate your feedback!

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