Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Sherrill Smith
Refer Me
Sherrill Smith
Sales Consultant
Banister Ford of Marlow Heights
5000 Auth Rd.
Marlow Heights, MD 20746
40 Reviews
40 Reviews
Write a Review
40 Reviews of Sherrill Smith
October 28, 2024
Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More
by brenda.barbour
Verified CustomerOther Employees Tagged: Bobby Gray, Sonny Betancourt, Evelyn Betancourt, Devron Stevenson, Shana Jefferson
October 17, 2024
The experience was great. Still waiting for the Service Center to schedule repair of carpet in vehicle. Still waiting for the Service Center to schedule repair of carpet in vehicle. More
by bjcshu
Other Employees Tagged: Sonny Betancourt, Evelyn Betancourt, Devron Stevenson, Shana Jefferson, Ayonia Allen
January 25, 2024
Cherelle could not answer that one basic question that we had such as questions pertaining to the warranty or maintenance of the vehicle we were getting ready to purchase every time we asked her a basic ques had such as questions pertaining to the warranty or maintenance of the vehicle we were getting ready to purchase every time we asked her a basic question, She had to keep going back into the store to ask someone else. She had absolute no sales knowledge what so ever. Every time we had a question she responded with a poor attitude. I came ready to buy with 800 credit score, down payment, and check in hand However, Cherelle was a complete dealbreaker for me. . I would never give her my money. More
by Venusmccary
August 01, 2023
There was a slight problem but Ms. Craft step in and resolved it. Thank you Ms. craft Craft step in and resolved it. Thank you Ms. craft More
by KEELSHERMAN9
Other Employees Tagged: Sonny Betancourt, Evelyn Betancourt, Devron Stevenson, Shana Jefferson , Craig Contee
June 11, 2023
The help I received at this dealership was exceptional. Every sales associate and the general sales manager Ms.Shankar Craft was phenomenal, amazing energy, very patient, and super respectful. Will be comi Every sales associate and the general sales manager Ms.Shankar Craft was phenomenal, amazing energy, very patient, and super respectful. Will be coming back !!! More
by aneesa.reeves
Other Employees Tagged: Sonny Betancourt, Evelyn Betancourt, Shanise Craft, Chin Anasoh
June 10, 2023
The customer service here is superb! Get your vehicle here and get here fast. You will not be disappointed! Get your vehicle here and get here fast. You will not be disappointed! More
by Tilysha
Other Employees Tagged: Shanise Craft, Chin Anasoh
June 08, 2023
Bought my last three cars from Ford Matlow Heights and was not happy with final purchase was not happy with final purchase More
by MJNJYG
Other Employees Tagged: Shanise Craft
May 05, 2023
Customer service needs improvement, more knowledgeable sales staff personnel who does better job at inspection sales staff personnel who does better job at inspection More
by jhcole442
Other Employees Tagged: Sonny Betancourt, Evelyn Betancourt, Devron Stevenson, Shana Jefferson , Craig Contee
April 20, 2023
Great experience except service after the sale - used car manager is a total fail. Poorly informed and failed to even try to understand my concern. Lost any future business or referrals. manager is a total fail. Poorly informed and failed to even try to understand my concern. Lost any future business or referrals. More
by djcase92
Other Employees Tagged: Shanise Craft, Tim Baig, Leander Putney
Dealership Inventory (250 Vehicles)
